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    Google account connectivity issues

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    endboss | # 1 | 2012-04-22, 15:45 | Report

    Hi all,

    since I've updated to PR 1.2 I'm facing some problems with my google account. There seems to be a problem to connect to the server. I can't either download mail nor go online with google talk. Rebooting or deleting and re-adding the account solves the issues for a short time. After a few email downloads it stops working again.

    Is anybody having the same problem? I would like to do some debugging. Does anybody know where I could start? What's the name of the service responsible for the account managing? Does it have log files some where?

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    qwazix | # 2 | 2012-04-22, 17:28 | Report

    I do have this problem from time to time. After a reboot it goes away though until next time. I don't know where to check though. If it continues I think I'll return to the trusty old N900 for my primary phone.

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    rooster13 | # 3 | 2012-04-22, 19:07 | Report

    I'm also having this issue. Rebooting the phone solves it for a while until it happens again. Very annoying.

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    scoobertron | # 4 | 2012-04-22, 20:44 | Report

    I have also had this. In addition, I found that because my gmail was set to 'up to date', it polled the server constantly till the battery died. This is a pain because, while I can use mfe for email, it doesn't show emails past a certain age.

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    Sap | # 5 | 2012-04-22, 21:04 | Report

    I've also been trying to log into gmail and it's stuck at "Checking" stage. Since this was my first time logging in, I wasn't sure if it's my connection or some software error, but it seems now others are also having issues.

    Rebooting seems to fix it, for now.

    A couple of similar threads I found while troubleshooting:
    http://goo.gl/Lxh4a [nokia.com]
    http://goo.gl/UkKF7 [nokia.com]

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    Last edited by Sap; 2012-04-22 at 21:07. Reason: url added
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    litemotiv | # 6 | 2012-04-23, 08:01 | Report

    I have nothing to add but a +1, sorry...

    N9 has repeatedly stopped updating gmail for a while now, sucks really bad.

    Update: i just noticed something strange:

    Some of the emails (i'm using threaded view) showed the same (wrong) subject line, which was the subject of one particular older e-mail. I manually deleted that particular e-mail in the normal gmail on my computer, pushed the refresh button on my N9 and it started syncing normally again.

    No idea what happened there...

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    Last edited by litemotiv; 2012-04-23 at 08:09.

     
    coopere | # 7 | 2012-04-23, 14:02 | Report

    It's frustrating. We all thought the 1.2 update would solve that, but it didn't. Now we have to hope 1.3 fixes it

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    mikhail_ramalho | # 8 | 2012-04-23, 15:55 | Report

    I'm having this problem since friday, maybe google changed something on server side?

    Edit: Contacts and calendar working fine. Removing the account and adding again doesn't solve the problem

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    ibrakalifa | # 9 | 2012-04-23, 16:12 | Report

    mine is normal,

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    endboss | # 10 | 2012-04-24, 08:30 | Report

    I tried that osso-wipe-thing mentioned in the nokia-forum-link above, no luck. Mine was working initially with PR 1.1. I somehow have the feeling that the problem started when I added a google-calendar from another account. Anybody noticed something similar, i.e. is was working and stopped at some point.

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