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epmt is offline epmt
2013-12-16 , 10:54
Posts: 98 | Thanked: 104 times | Joined on Dec 2013
#881
Originally Posted by Kabouik View Post
What the hell... How did you track on FedEx with order number? Mine returns nothing.

If FedEx tracking tool can indeed be used with Jolla order number, then that's the most useful information in a while in this thread.
Courier companies usually allow tracking by order reference in addition to the tracking number - thus a order number or similar can often work. It may require using some alternate tracking page or option.

Think of it: Jolla might have mentioned that to us on Twitter? No?
 
dommau is offline dommau
2013-12-16 , 10:54
Posts: 130 | Thanked: 120 times | Joined on Feb 2012 @ Vienna, Austria
#882
entering my order # on fedex.com also shows nothing... I already had my hopes up

maybe someone who just got the phone could look his shipment up via this method to confirm it for us?
 
jaark is offline jaark
2013-12-16 , 10:54
Posts: 316 | Thanked: 150 times | Joined on May 2006
#883
Originally Posted by MarcosMe View Post
But I went to fedex website, search by order number
I didn't realise you could do that! Great.

Looks like mine is still in Finland

14/12/2013 - Saturday
06:29
Shipment information sent to FedEx
The worrying thing is that they may have damaged it whilst trying to get it in the van ...

Dimensions 1x1x1 cms

I've just noticed that it is expected to be delivered tomorrow though
 

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strongm is offline strongm
2013-12-16 , 10:55
Posts: 496 | Thanked: 651 times | Joined on Jan 2010 @ London
#884
Originally Posted by MarcosMe View Post
But I went to fedex website, search by order number, just put mine and has already started the shipment
Yay! That works. And, as anticipated slightly earlier, it turns out that they attempted delivery this morning when of course no-one was home, and took it away again.

So, good, positive news that it is in country, but still a bit annoyed about the way this has been handled.
 
kpblxa is offline kpblxa
2013-12-16 , 10:55
Posts: 93 | Thanked: 43 times | Joined on Aug 2012
#885
Originally Posted by Kabouik View Post
What the hell... How did you track on FedEx with order number? Mine returns nothing.

If FedEx tracking tool can indeed be used with Jolla order number, then that's the most useful information in a while in this thread.
call Fedex, and ask if there is a package for you somewhere there
 
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seiichiro0185 is offline seiichiro0185
2013-12-16 , 10:56
Posts: 270 | Thanked: 610 times | Joined on Nov 2007 @ Leipzig/Germany
#886
I also get nothing with my order number as tracking # for fedex tracking

EDIT:
Oh wait, You have to search be reference number on the fedex site
So it seems mine is on the delivery truck
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MarcosMe is offline MarcosMe
2013-12-16 , 10:57
Posts: 4 | Thanked: 45 times | Joined on Dec 2013
#887
Originally Posted by Kabouik View Post
What the hell... How did you track on FedEx with order number? Mine returns nothing.

If FedEx tracking tool can indeed be used with Jolla order number, then that's the most useful information in a while in this thread.
Go to https://www.fedex.com/fedextrack/
Chose track by reference, select you country and enter jolla order number
Mine returned the package
 

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epmt is offline epmt
2013-12-16 , 11:00
Posts: 98 | Thanked: 104 times | Joined on Dec 2013
#888
Thank you for the tip. Very useful for foreign orders to now know for sure In Picking is the tip to go looking at FedEx reference search.

Unfortunately for us Finns they use Itella/Posti, not FedEx, I believe.
 
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low is offline low
2013-12-16 , 11:02
Posts: 36 | Thanked: 57 times | Joined on Jun 2012
#889
I just checked with two order numbers on the fedex site and names and from-to locations match. They are delivered or on the delivery van.
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catbus is offline catbus
2013-12-16 , 11:02
Posts: 887 | Thanked: 2,444 times | Joined on Jun 2011
#890
it is sad that Jolla did't send tracking number as promised...
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