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aiyush is offline aiyush
2014-01-27 , 06:30
Posts: 88 | Thanked: 25 times | Joined on Jan 2010
#1
Hi,

My N9 has all of a sudden and for no apparent reason started giving SIM card error. The phone no longer connects to the network. Trying other SIMs gives the same results.

Error message that I get in Mobile network settings: "Mobile network settings are not available. SIM card error." The phone also does not show IMEI in the About product menu when it has a SIM card inserted. With SIM card taken out, IMEI shows up.

The phone is on latest Nokia firmware.

Pl help. I'd really like to keep this phone for a bit longer. Happy to follow any troubleshooting steps and post results.
 
nieldk
2014-01-27 , 07:40
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#2
broken SIM?
I suggest you try with another SIM card
 
aiyush is offline aiyush
2014-01-27 , 07:54
Posts: 88 | Thanked: 25 times | Joined on Jan 2010
#3
No. Not the case. Other SIM card also gives same error and both these SIM cards work in a different phone.
 
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salahkhani is offline salahkhani
2014-01-27 , 09:16
Posts: 196 | Thanked: 114 times | Joined on Apr 2012 @ United Arab Emirates, Dubai
#4
Originally Posted by aiyush View Post
No. Not the case. Other SIM card also gives same error and both these SIM cards work in a different phone.
Hello dude

I think y you should reset your device or reflash as a full reflash and then hopefully will return back to its normal condition
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aiyush is offline aiyush
2014-01-28 , 07:31
Posts: 88 | Thanked: 25 times | Joined on Jan 2010
#5
Hi Salahkhani,

Thanks for your suggestion. I tried a restore but it is not helping. The screen gets stuck with a 'please wait' message and if I power down and boot again, the problem continues.

Was trying to avoid a flash but looks like the only option now.
 
aiyush is offline aiyush
2014-01-28 , 10:21
Posts: 88 | Thanked: 25 times | Joined on Jan 2010
#6
Tried flashing. No success. Following were the results:

Flasher -f -F main.bin gives following error

========================================
bb5_rdc_cert_read failed
bb5_rdc_cert_read failed
bb5_rdc_cert_read failed
bb5_rdc_cert_read failed
bb5_rdc_cert_read failed
Update content failed to verify against cert: SW certificate not updated
bb5_rdc_cert_read failed
bb5_rdc_cert_read failed
bb5_rdc_cert_read failed
bb5_rdc_cert_read failed
bb5_rdc_cert_read failed
MTC_POWER_OFF not received
CMT RFS failed
[Pipe 7] Finishing in error state with status 1
========================================

ERROR: Failed to flash images


Can anyone pl suggest a solution. The phone still boots but cannot access network.
 
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salahkhani is offline salahkhani
2014-01-28 , 10:52
Posts: 196 | Thanked: 114 times | Joined on Apr 2012 @ United Arab Emirates, Dubai
#7
Originally Posted by aiyush View Post
Tried flashing. No success. Following were the results:

Flasher -f -F main.bin gives following error

========================================
bb5_rdc_cert_read failed
bb5_rdc_cert_read failed
bb5_rdc_cert_read failed
bb5_rdc_cert_read failed
bb5_rdc_cert_read failed
Update content failed to verify against cert: SW certificate not updated
bb5_rdc_cert_read failed
bb5_rdc_cert_read failed
bb5_rdc_cert_read failed
bb5_rdc_cert_read failed
bb5_rdc_cert_read failed
MTC_POWER_OFF not received
CMT RFS failed
[Pipe 7] Finishing in error state with status 1
========================================

ERROR: Failed to flash images


Can anyone pl suggest a solution. The phone still boots but cannot access network.


try using this command

flasher -F ape.bin -F emmc.bin --erase-user-data=secure -f -R

ape for the normal version file and emmc for emmc file just rename them and use this command
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aiyush is offline aiyush
2014-01-28 , 11:06
Posts: 88 | Thanked: 25 times | Joined on Jan 2010
#8
Thanks a ton for your assistance here.

Can you understand from the error message what the problem is? I am a bit unclear how a secure delete will revive the phone. I am attaching the full flasher output. Will you pl give this a look and see if you can identify the cause of the errors. Thanks again.

https://www.dropbox.com/s/lql59p5uv4...r%20output.txt
 
aiyush is offline aiyush
2014-01-29 , 07:46
Posts: 88 | Thanked: 25 times | Joined on Jan 2010
#9
I tried the secure delete command too but still getting the same error message. Would you know what is the meaning of MTC_POWER_OFF not received. Perhaps some clue to what I may be doing wrong.
 
suyog is offline suyog
2014-01-29 , 14:05
Posts: 131 | Thanked: 22 times | Joined on Sep 2012 @ India
#10
@aiyush, please post your query at this thread
http://talk.maemo.org/showthread.php?t=82693&page=105

Also try to PM @rainisto @peterleinchen, Also tell all details.
You product code(under SIM tray) , have you flashed other variant ?
 

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