So alot of people have had problems with their Jolla with SailfishOS 1.0.3.8 randomly rebooting, me included.
What I've found out is the problem seems to be heavily wireless-connectivity -related (PS: I know there's a thread in together.jolla about this problem).
Surprisingly, I stumbled upon a possible fix: remove TOH when your Jolla is in the reboot loop, and the boot loop problem is solved! I've had success twice using this 'fix', tried it just minutes ago when my Jolla got into boot-loop and my Jolla instantly recovered from it
Hopefully this fix works for all.
To be inspected next: will stopping/disabling tohd.service solve this random rebooting & boot-loop problem all-together.
I own a BlackBerry Z30 and BB10 devices have issues with random reboots as well.
A possible cause that we think is the Android apps that cause the system to reboot when making connections or doing stuff that BB10 security doesn't allow.
Perhaps also something to be looked into with Sailfish?
At least I don't use Android stuff and still have random shutdowns/reboots
I've had two other random shutdowns so far, even with tohd.service disabled, so it doesn't seem to matter in that regard. BUT. I got my Jolla to boot without problems both times, with the Other Half removed from the phone. But in these cases Jolla didn't go to boot-loop mode, they were just a plain shutdowns without auto-rebooting. It's to be seen what causes the different malfunction-behaviour. Also to be tested if disabling tohd.service permanently helps with recovering from shutdowns (I actually forgot the cli-command for that).
I have had few odd reboots and one situation with red LED blinking. All were fixed opening cover and pushing loose battery back. I fixed/tightened the battery with card (paper) and no reboots after that.
It looks, but I can not be sure that the bad connection of the battery was the reason for the reboots.
I have massive problems with both shutdowns and reboots. Open OH and take out battery only fixes the problem temporarely.
But 2 days ago i really took battery out for 1hour. Since then I didnt get one shutdown/reboot. We'll see.
Some days ago I got a care email saying they fixed two problems regarding shutdowns and reboot loops.
I'll wait the new update before sending my phone in if it still should be needed.
Now my phone got stuck in the reboot-loop. This sucks
This time the red light flashes and Jolla logo appaers and disappears semi-randomly. It's a pattern switching between Jolla logo just showing briefly before the screen turning off and the logo being there a longer time with a red rgb flashing briefly now and then.
Also, recovery mode gets stuck in the Jolla logo too (but at least there's no rebooting)
I'm about to write a very angry e-mail to Jolla Care and wait for an answer, but then I know it tooks so awfully long time for them to respond... So I'll send my phone to repair to Optima service and send an email to Jolla care separately. Let's see if they dare to charge me for the repair.
Now my phone got stuck in the reboot-loop. This sucks
This time the red light flashes and Jolla logo appaers and disappears semi-randomly. It's a pattern switching between Jolla logo just showing briefly before the screen turning off and the logo being there a longer time with a red rgb flashing briefly now and then.
Also, recovery mode gets stuck in the Jolla logo too (but at least there's no rebooting)
I'm about to write a very angry e-mail to Jolla Care and wait for an answer, but then I know it tooks so awfully long time for them to respond... So I'll send my phone to repair to Optima service and send an email to Jolla care separately. Let's see if they dare to charge me for the repair.
Have a look at the answer given and try option 5 from recovery.
Btw. what do you mean by
Originally Posted by
Also, recovery mode gets stuck in the Jolla logo too"
Do you just trying to connect while the device is bootlooping or do you completely turn off your device, unplug USB cable, wait a few seconds and only then
