For unknown reasons, I managed to lose my battery for Jolla and after dissapointing chat with support, it seems it's impossible to get one officially. So, I wonder if anyone has a spare battery or could sell one off bricked device.
Unfortunately, the only way to get one 'official' is to send in the phone for repair, which adds to the total cost. Or, like you try, buy a used one (which might be running out of life, like mine).
Or, try one of the mods for other batterys which also sort of 'works'.
I really hope Jolla is working on enabling buying new batteries.
Like what, provide a crappy service? I don't think there is a law against it. Customers usually vote with their wallets - which, if you think about it, they prety much did in Jolla's case (just look around you and count the Jollas).
Sadly for us, fewer customers results in an ever crappier customer service