Jolla Tablet Refunds (latest developments) - Page 330 - maemo.org

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	peterleinchen	2016-01-01 , 18:40
	Posts: 4,118 \| Thanked: 8,901 times \| Joined on Aug 2010 @ Ruhrgebiet, Germany	#3291

Originally Posted by The Wizard of Huz

I would like to email the CEO of Jolla with a business proposal . Does anyone here have his email address?

Not sure if Antti Saarnio is announced as CEO but the best known address,
just use prename.surname@jolla.com

But I guess the best answer you may get is:
Thanks for your valuable input. We will read it and get back to you,
...
...
...
SOON.

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szopin	2016-01-01 , 18:40
Posts: 2,076 \| Thanked: 3,268 times \| Joined on Feb 2011	#3292

Originally Posted by billranton

I don't see many problems on the tablet now. The minimum display brightness could be dimmer, and it sometimes sucks its battery on standby, though that may be arch rather than the tablet hw specifically. For sure it's going to get really interesting if they manage to expand the range of hw they run on. They've always supported x86 though, and I can't see that stopping. Atom on mobile is on the rise.

Glad to hear as still hoping to get one, still, tablet hw will have its own bugs (audio, video, input...) and hw specifc workarounds, if they drop support for this configuration (only 200 out there aftet all) and arch it is back to community to support that. HW adaptation done on day one is like expecting no bug fixes from the creator once the mass finds them

rob_kouw	2016-01-01 , 19:02
Posts: 301 \| Thanked: 531 times \| Joined on Aug 2010 @ The Netherlands	#3293

Well, I must say I'm not too impressed with the way Jolla handled the money and the third party accessories. Through Indiegogo I paid money to Jolla Asia Ltd, not to Jolla Oy. First for the tablet only, then for the shipping, and then for a LastuCase.

For some reason the money seems to have been mingled with general funds of Jolla Oy, no reservations have been made (or so it seems) to pay manufacturers, shippers, and Lastu. Through Twitter Lastu said they delivered a whole stack of cases to Jolla, and didn't get paid.

Now on one hand I understand: employees had to be paid, and the next round of finance was near. But on the other hand I don't understand... I have run several businesses over the years, and one of my business partners suddenly went bankrupt in 2012. They nearly dragged us down as well. This is all a different story of course, but there's an ethical part to doing business with partners.

Their values Transparency, Love, Passion, Respect should have urged Jolla to give openness much, much sooner.

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juiceme	2016-01-01 , 21:34
Community Council \| Posts: 4,920 \| Thanked: 12,867 times \| Joined on May 2012 @ Southerrn Finland	#3294

Originally Posted by Dave999

I'm not looking to sue anyone. I'm looking for a proper business model from jolla, that could help them for the next product, not drag any future product to the bottom before its even announced.

Ok, I play along. Let's say jolla skip tablet and move on with the money like if its was a gift. Do you think that "some of us" are likely to buy/help/fund/support jolla under current situation?

Some surely will, no doubt about it.
I know that if presented with a good story I will buy it, no problem.

As I see it, the tablet campaign went through correctly, and I donated to it fair and square, and as is the case with such donations, promptly wrote it off my budget when done. Such is the nature of donations, whether given for fun, for charities or for churchs.

	peterleinchen	2016-01-01 , 21:52
	Posts: 4,118 \| Thanked: 8,901 times \| Joined on Aug 2010 @ Ruhrgebiet, Germany	#3295

Originally Posted by juiceme

Some surely will, no doubt about it.
I know that if presented with a good story I will buy it, no problem.

As I see it, the tablet campaign went through correctly, and I donated to it fair and square, and as is the case with such donations, promptly wrote it off my budget when done. Such is the nature of donations, whether given for fun, for charities or for churchs.

As much as I appreciate above, I disagree.
We have no info where the money went and what were the reasons and and and we will never ever get that.
So in my eyes if Jolla as a company wants to continue/succeed they need to deliver/refund.

I personally wrote off the money as I do not expect them to act like I think they should act! End of input.

--edit
Do you really think it is a good reputation for a company?
Is it fair to have not payed Lastu?
To consume the 'donated' money for Lastu cases as well as for shipping (and also 64GB upgrade)? (not sure if that would really count as donations!)
and so on ...

Last edited by peterleinchen; 2016-01-02 at 12:49.

bob_bipbip	2016-01-01 , 21:56
Posts: 33 \| Thanked: 25 times \| Joined on Sep 2011 @ grenoble	#3296

quite funny how some people have been criticized after asking refund. with the excuse "IT'S A DONATION !!111!!111 JOLLA DON'T OWE YOU SH*", after 1 year without product delivery, even after received more than what have been asked, well, after a refund, we can call it A 0% PERCENT LOAN.
YES, a LOAN. so after all, they donated something, as banks don't borrow money for free

juiceme	2016-01-01 , 22:08
Community Council \| Posts: 4,920 \| Thanked: 12,867 times \| Joined on May 2012 @ Southerrn Finland	#3297

I am not critizising anyone, just explaining my point-of-view. Yours might be different, and I hope it makes you happy

Sure there might be people to whom few hundred quid is such a large sum it makes a visible dent in their budget... to whom I might offer an advice on not to engage into donation campaigns, then...
It is like any high-risk venture, do not put in what you do not afford to lose with a smile...

It is another thing alltogether that the Jolla Tablet was also for sale on their website; whoever ordered it from there should get refund unless the devices are delivered as that was a sale and not a donation.

And regarding what we get from it; we have already gotten more than a years worth of speculation and humour, I count that a gain, being part of an expecting crowd

	Dave999	2016-01-01 , 22:19
	Posts: 7,074 \| Thanked: 9,069 times \| Joined on Oct 2009 @ Moon! It's not the East or the West side... it's the Dark Side	#3298

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I don't trust poeple without a Nokia n900...

juiceme	2016-01-01 , 22:28
Community Council \| Posts: 4,920 \| Thanked: 12,867 times \| Joined on May 2012 @ Southerrn Finland	#3299

Originally Posted by Dave999

https://media.licdn.com/mpr/mpr/p/7/005/08b/389/3519678.jpg

Very good advice, but I tend to be the one who forgets it all the time

To put that into perspective, these device monies are peanuts. Over the last 2 years I have lost considerable pile of money due to bad stock market investments...

	Dave999	2016-01-01 , 22:34
	Posts: 7,074 \| Thanked: 9,069 times \| Joined on Oct 2009 @ Moon! It's not the East or the West side... it's the Dark Side	#3300

Originally Posted by juiceme

Very good advice, but I tend to be the one who forgets it all the time
To put that into perspective, these device monies are peanuts. Over the last 2 years I have lost considerable pile of money due to bad stock market investments...

Yeah, same here...But lucky I've earned more. But personally its more of a trust issue with jolla. Don't trust Finnish people anymore