Yeah. Heard that before. Heard that in May. Then in June. Heard it again in August...in December and...2,5 weeks is nothing nothing for Jolla, it could take that to just write blog post for Jolla ...
By the way, I forgot to ask. What is the date of this correspondence?
It was 21.12.2015
But I asked them again for possibility of refund or for any news regarding tablets, here is the response:
"Jolla Service and Support (Jolla Service and Support)
Jan 13, 08:22
We in Service and Support have no answer for you on this matter.
Furthermore we take our cues from official company channels. And, thus far, no official and approved approach to the Tablet case has been decided and communicated to us.
We apologize for this unclarity and please do understand, once it is clear, it will be shared. Via the Jolla Blog as the primary external comms channel of the company.
Sincerely,
Jolla Customer Care
Operating hours: Monday to Friday from 9.00 - 17.00 GMT +2; closed on weekends and public holidays (Finland)*."
...
Furthermore we take our cues from official company channels. And, thus far, no official and approved approach to the Tablet case has been decided and communicated to us.
We apologize .... Via the Jolla Blog as the primary external comms channel of the company.
??? If they could only decide. That email contains hidden truth ....
This is getting ridiculous. Of course they don't have any information! How could they? The top management has made it very clear that they do not have a solution yet. How could a poor guy in Tech Support have any information when the CEO does not? If he had a crystal ball, he would bet on horses or the stock market, not work 9 to 5 in a failing company.
