On Sim-card hw I can agree, though I don't know how detailed technical description of the problem would have helped anyone.
Basically tech details are not bad or good - they just details.
When I buy expensive HW and there are some HW malfunction - I would like to know about it because:
I want to know if I need to worry that I might have the problem
I need to buy new phone and I would prefer to buy revision where it was fixed
I would like to know details and if my HW is effected I would like to try to fix the problem before I encounter it
If i have certain problems I would like to know that this is because of HW and not my operator, sim or SW and try to fix everything around coz I'm unaware of the real cause
Bad reviews about Jolla and no explanation or prove it was fixed in any revision - is bad PR.
Bad reviews about Jolla and no explanation or prove it was fixed in any revision - is bad PR.
AFAIK it was fixed and said to be a HW fault that will be covered by warranty repair. Deeper details were not disclosed, but it should be enough to conclude that a) it was HW fault and b) it was fixed in newer revision. My phone was changed in warranty for Sim-card problems and failure in vibration motor and have not encountered HW problems since. Reviews on mobile phones are usually not revised after software updates or HW revisions, maybe with the exception of iPhone.
AFAIK it was fixed and said to be a HW fault that will be covered by warranty repair. Deeper details were not disclosed, but it should be enough to conclude that a) it was HW fault and b) it was fixed in newer revision. My phone was changed in warranty for Sim-card problems and failure in vibration motor and have not encountered HW problems since. Reviews on mobile phones are usually not revised after software updates or HW revisions, maybe with the exception of iPhone.
I'm not sure where it was said. As in TJC they ask you to talk to support in private with no information.
I was first one so I assume i have faulty phone, but as i live not in EU i could not go to change it as well i got no info regarding it
Because they say so, directly and indirectly. And it makes sense for them to try to solve the tabletgate, just to survive as some other people have also said here.
I don't see malice in their communication and actions but I see incompetence and not understanding for example how they should communicate with their community. Some of that incompetence is them being startup and very small compared to their goals. I would call it pioneer spirit. It also got the mankind to the moon, but the way to there was very rocky and left behind many skeletons. Same here.
Because they say so, directly and indirectly. And it makes sense for them to try to solve the tabletgate, just to survive as some other people have also said here.
I don't see malice in their communication and actions but I see incompetence and not understanding for example how they should communicate with their community. Some of that incompetence is them being startup and very small compared to their goals. I would call it pioneer spirit. It also got the mankind to the moon, but the way to there was very rocky and left behind many skeletons. Same here.
The only difference is that going to moon first time was first time.
Creating own company, phone, Os and delivering it was done by others, even by same people in previous company (Nokia).
And a lot of experience is available from those examples. They even made the marketing site to advise other companies how to do it(jolla adventure or how is it called?) - which is the most ironic thing
Off topic (like the whole thread basically), but it's saddening (for me at least) to think for two, three years back when the Jolla phone was on it's way and then launched, back when there was positive buzz around Jolla and Marc was doing his thing (with publicity) and back when a lot of people were thrilled about the new OS and new phone.
And now we are here.
I wonder when Marc and others who left Jolla realized that it was all going to s**t and decided to abandon the ship.
