MINKIN2 | # 5281 | 2016-03-16, 13:54 | Report

Blog update: Instructions for refund process

https://blog.jolla.com/jolla-tablet-...aisinmaksulle/

zenecho | # 5282 | 2016-03-16, 13:56 | Report

If the "Tablet refund processing tool " is only available for a month how/when would you know if you were going to get a tablet?

seiichiro0185 | # 5283 | 2016-03-16, 13:56 | Report

Same for me, I also got the "Pending shipment" so I hope to see the Mail to finalize the order in the shop soon

tommo | # 5284 | 2016-03-16, 14:02 | Report

Well done to those who donate, personally I couldn't have filled in the details quick enough.... show me the money!

nodevel | # 5285 | 2016-03-16, 14:02 | Report

So that probably means the final decision for me - no tablet.

It looks like they decided to ship the tablets without asking if one wants the refund instead, which means that there were no people skipped in line for the tablet (~540 pieces).

I have to admit I am quite bitter about it, since I have been asking Jolla Care about the status of my situation and they were always polite, but refused to give me the answer. Even after the last e-mail from Jolla, they told me receiving it still doesn't mean I won't get the tablet. Why am I bitter about it? I would buy a piece from Taobao in a second if I knew I will not be receiving one from Jolla, but now the price has gone up and it's uncertain whether there is still some stock.

It would be nice to have a Jolla Tablet, but the main reason is that folks are asking me on OpenRepos to release my apps for the tablet (i486), but releasing an app for an architecture and form factor I can't even test it on does not make much sense, as I cannot fully support it. I wish Jolla made a regular and transparent Developer program last year (I'd gladly pay for the device). Oh well...

So if someone is getting a tablet but does no longer need it, please let me know

Other than that, could anyone update me on the current situation with Taobao?

EDIT: It would be also nice if we could choose to receive the Lastucase we ordered instead of a refund/donation. Just in case there's still a chance on Taobao.

zenecho | # 5286 | 2016-03-16, 14:04 | Report

Well that was a fairly painless process

mscion | # 5287 | 2016-03-16, 14:06 | Report

Got the notice today. If I had not purchased the tablet from taobao I might have consider donating. I still wish Jolla success as they've had many difficult challenges. I hope to supprt them in the future. I also hope they improve their pr which has been somewhat deficient at times.

mikecomputing | # 5288 | 2016-03-16, 14:13 | Report

Thats probadly a bug.

nodevel | # 5289 | 2016-03-16, 14:40 | Report

No, it is not a bug.

According to the info I just got from Jolla Care, if you request a refund through the site and receive an error message and this 'shipping/pending' status, it means you will get the tablet instead.

I wish I got the error message

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Last edited by nodevel; 2016-03-16 at 14:45.

mikelima | # 5290 | 2016-03-16, 14:51 | Report

Oh! Then I may actually get the tablet after all! I got no error, but the review page shows "pending shipment" on my three items. Just when I finally lost any hope!...