Latest reply from erik in the cancelling order thread over at fx forum
"Hi everyone,
We are sincerely sorry for the delays. We’d like to reassure you that we’re working very hard to finalise all the legal requirements necessary before the device ships. I have reviewed our staff replies, and we have not in any form suggested that we’ll start shipping in November. The first batch of the Pro1 will be on it’s way to our earliest orders in mid-October. We expect the majority, if not all pre-orders, to ship by the end of October.
As some of you hinted, you’ve made a consumer pre-order from a legal UK business. What this means, is that there are laws, in addition to our policies that protect the amount you’ve spent. Although we’d be very sorry to see any of our pre-orders being cancelling at this final stage of our product fulfilment, there are certain laws, including our own refund policy that protect the funds you’ve spent towards the Pro1.
If anyone would like to have a chat with us, feel free to email us directly at info@fxtec.com, and someone will get back to you within 1 business day. We will soon send you an email with the latest details on the mass production which has already started.
We appreciate everyone’s trust and patience, and we promise the wait will be worth it! We can’t wait for you to unbox the Pro1 in the coming weeks.
Latest reply from erik in the cancelling order thread over at fx forum
"Hi everyone,
We are sincerely sorry for the delays. We’d like to reassure you that we’re working very hard to finalise all the legal requirements necessary before the device ships. I have reviewed our staff replies, and we have not in any form suggested that we’ll start shipping in November. The first batch of the Pro1 will be on it’s way to our earliest orders in mid-October. We expect the majority, if not all pre-orders, to ship by the end of October.
As some of you hinted, you’ve made a consumer pre-order from a legal UK business. What this means, is that there are laws, in addition to our policies that protect the amount you’ve spent. Although we’d be very sorry to see any of our pre-orders being cancelling at this final stage of our product fulfilment, there are certain laws, including our own refund policy that protect the funds you’ve spent towards the Pro1.
If anyone would like to have a chat with us, feel free to email us directly at info@fxtec.com, and someone will get back to you within 1 business day. We will soon send you an email with the latest details on the mass production which has already started.
We appreciate everyone’s trust and patience, and we promise the wait will be worth it! We can’t wait for you to unbox the Pro1 in the coming weeks.
Erik"
I feel sorry for those who are cancelling their orders at this stage. Fx team is making an enormous effort in giving us our dream device and i am sure they will regret this cancelation. Cosmo Communicator is also having delays and even big companys as Samsung and others have even worse delays/cancelations (Fold is the perfect example). Canceling orders will make the team not to consider a Pro 2 in the future
Yeah, no, i'm canceling my order. **** that, i'm not going to wait a whole goddamn year for my phone to come out.
"The first batch of the Pro1 will be on it’s way to our earliest orders in mid-October. We expect the majority, if not all pre-orders, to ship by the end of October."
Now that the team is full speed ahead you are about to quit? It ia like starting a big race and give up a few meters before the finish line. A dream is a dream and don't mind to wait until i reach it
. 