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    Poll: What would you do when giving up your 770 for repair (WSOD)?
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    What would you do when giving up your 770 for repair (WSOD)?
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    Please help me out :-)

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    Page 1 of 2 | 1   2   | Next
    convulted | # 1 | 2007-01-16, 22:04 | Report

    Hey all,

    I am in the process of sending my 770 for repairs (yes, WSOD) and I realised I have these three options available... What would you do? :-)

    May I remind you that I live in the middle of nowhere and returning the 770 for repairs is quite costly and time-consuming.

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    Last edited by convulted; 2007-01-16 at 22:06.

     
    penguinbait | # 2 | 2007-01-16, 23:10 | Report

    Nokia gave me 240$ for mine, I took it and ran. I am now able to boot from flash or either slot. I have three images setup and all the main applications I use work. A couple of the things I use are not working, mweather kills your N800, Serial Keyboard support not available yet, but the experience is much better than 770. I owned 770 for 11 months, and I loved it. My 770 was in for repair for 5 weeks and they had no return time in site. At the same time the N800 was born, so I took the 240$ they offered me. It cost me 160$ +tax to upgrade. Well worth it, although I already toasted one, and had it replaced. Compusa offers a protection plan for 60$, I think I am going to go back and add it, its well worth it.

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    convulted | # 3 | 2007-01-16, 23:27 | Report

    Just out of curiosity... how did you toast it? (Is it on some other thread?)

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    penguinbait | # 4 | 2007-01-16, 23:51 | Report

    Well I had installed the bluetooth plugin. I did not figure it would work, and it did not. I rebooted and got a reboot loop. I then reflashed and it would no longer power on, it tried to, but it would not. I tried reflashing, but it did not work.

    I think the problem was that it was in the reboot loop when I reflashed it the first time. I am assuming if I had pulled the battery and then reflashed it might have worked. No positive though?

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    The Following User Says Thank You to penguinbait For This Useful Post:

     
    convulted | # 5 | 2007-01-17, 00:40 | Report

    Oh yeah, read about it... sorry for the redundancy.

    *Mentally prepares for a day of arguing with Nokia Support* (international calls, if I might add...)

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    penguinbait | # 6 | 2007-01-17, 00:47 | Report

    I HATE NOKIA SUPPORT!!!! Even Worse the "ERT" Executive Resolution Team. I did not have a WSOD, so this may be different, but they would not even talk to me until 30 days after they recieved it. Then said take 240$ or wait.

    Thats the short version, no amount of begging pleading whining or screaming seemed to make any difference.

    The absolute worst case of customer service I have ever recieved, if I had other options, I may not have purchased an N800, but all the UMPC's are like 1000$.

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    convulted | # 7 | 2007-01-17, 01:17 | Report

    That was not good for my mental preparation ... however, I somehow got the impression that Nokia UK are not that bad...

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    cicamargoba | # 8 | 2007-01-17, 02:55 | Report

    I'd already send my nokia for repair on 10/01/2007 to entronix.com and they return my nokia repaired five days after

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    johsua | # 9 | 2007-01-17, 05:55 | Report

    I just sent mine in yesterday - it wasn't connecting the computer to the memory card via USB - and if they offer me cash I am going to get the n800. If they fix it I'll be happy too - the 770 is great little computer. Surprisingly though I am not feeling any withdrawal symptoms...

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    convulted | # 10 | 2007-01-17, 10:23 | Report

    It's been dead for about two weeks now and withdrawal has set in... just wait a few more days :-)

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