Poll: What would you do when giving up your 770 for repair (WSOD)?
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What would you do when giving up your 770 for repair (WSOD)?

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Posts: 437 | Thanked: 90 times | Joined on Nov 2006
#1
Hey all,

I am in the process of sending my 770 for repairs (yes, WSOD) and I realised I have these three options available... What would you do? :-)

May I remind you that I live in the middle of nowhere and returning the 770 for repairs is quite costly and time-consuming.

Last edited by convulted; 2007-01-16 at 22:06.
 
penguinbait's Avatar
Posts: 3,096 | Thanked: 1,525 times | Joined on Jan 2006 @ Michigan, USA
#2
Nokia gave me 240$ for mine, I took it and ran. I am now able to boot from flash or either slot. I have three images setup and all the main applications I use work. A couple of the things I use are not working, mweather kills your N800, Serial Keyboard support not available yet, but the experience is much better than 770. I owned 770 for 11 months, and I loved it. My 770 was in for repair for 5 weeks and they had no return time in site. At the same time the N800 was born, so I took the 240$ they offered me. It cost me 160$ +tax to upgrade. Well worth it, although I already toasted one, and had it replaced. Compusa offers a protection plan for 60$, I think I am going to go back and add it, its well worth it.
 
Posts: 437 | Thanked: 90 times | Joined on Nov 2006
#3
Just out of curiosity... how did you toast it? (Is it on some other thread?)
 
penguinbait's Avatar
Posts: 3,096 | Thanked: 1,525 times | Joined on Jan 2006 @ Michigan, USA
#4
Well I had installed the bluetooth plugin. I did not figure it would work, and it did not. I rebooted and got a reboot loop. I then reflashed and it would no longer power on, it tried to, but it would not. I tried reflashing, but it did not work.

I think the problem was that it was in the reboot loop when I reflashed it the first time. I am assuming if I had pulled the battery and then reflashed it might have worked. No positive though?
 

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Posts: 437 | Thanked: 90 times | Joined on Nov 2006
#5
Oh yeah, read about it... sorry for the redundancy.

*Mentally prepares for a day of arguing with Nokia Support* (international calls, if I might add...)
 
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Posts: 3,096 | Thanked: 1,525 times | Joined on Jan 2006 @ Michigan, USA
#6
I HATE NOKIA SUPPORT!!!! Even Worse the "ERT" Executive Resolution Team. I did not have a WSOD, so this may be different, but they would not even talk to me until 30 days after they recieved it. Then said take 240$ or wait.

Thats the short version, no amount of begging pleading whining or screaming seemed to make any difference.

The absolute worst case of customer service I have ever recieved, if I had other options, I may not have purchased an N800, but all the UMPC's are like 1000$.
 
Posts: 437 | Thanked: 90 times | Joined on Nov 2006
#7
That was not good for my mental preparation ... however, I somehow got the impression that Nokia UK are not that bad...
 
Posts: 9 | Thanked: 0 times | Joined on Jan 2007
#8
I'd already send my nokia for repair on 10/01/2007 to entronix.com and they return my nokia repaired five days after
 
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Posts: 449 | Thanked: 18 times | Joined on Apr 2006 @ Eureka, CA
#9
I just sent mine in yesterday - it wasn't connecting the computer to the memory card via USB - and if they offer me cash I am going to get the n800. If they fix it I'll be happy too - the 770 is great little computer. Surprisingly though I am not feeling any withdrawal symptoms...
 
Posts: 437 | Thanked: 90 times | Joined on Nov 2006
#10
It's been dead for about two weeks now and withdrawal has set in... just wait a few more days :-)
 
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