NOKIA marketing, communications and customer service - STINKS. (FULL STOP!) :
I think we should make this thread more optimistic. If we always bi/tch and complain they will close it. Our device will come. I think for the Iphone people where making line up and many many people couldn't buy it first and it was still the case because people were paying increadbly high price for nothing. I got an Iphone 3gs that I didn't open and sold it on ebay for 850$ people want it so badbly and can't have it.
We will have it soon it is not a question of months now it's a question of days and week. Peter said during november and I think this time they are doing the best to respect their word. So more positiv?
You got to realise what was the main issue for the delay. The main issue as far as I know was due certain Simcards that didnt work some one correct me if I'm wrong. it is quite possible that upon investigating the bug it is quite possible that they found that it may not be only resident to one operator and became a show stopper.
Hence, making sure that Maemo FW update was available delaying the shipment.
I honestly don't think the issue here was from Nokia. It was quite possible the Maemo was the issue and making a stable FW so that the phone capability was working and Nokia stressed to Maemo that this bug has to be fixed and is core to their sucessful rollout of the product. Again, someone from Maemo should correct me if I'm wrong.
I'm pretty sure the delay doesn'e have something to do with the lack of support for newer sim cards, since Nokia Sweden has postponed the release here even longer beacuse of this
according to product manager Klas Ström, the firmware update fixing the sim card bug won't be ready earliest w.49 which probably means it will be used in new phones a couple of weeks after that
The packages are shipping from Korea to all over the world. How could he possibly know when exactly are they going to reach distibutor X in country Y?
I'm not interested in personalising this to what Peter should or should know but this is not Nokia's first barbecue. They release probably tens of new handsets every year so of course they should have a very good view of how it will go.
And of course they do know how it will go - the problem is they only share that information with their business partners not the consumers.
I'm pretty sure the delay doesn'e have something to do with the lack of support for newer sim cards, since Nokia Sweden has postponed the release here even longer beacuse of this
according to product manager Klas Ström, the firmware update fixing the sim card bug won't be ready earliest w.49 which probably means it will be used in new phones a couple of weeks after that
or something...
True... understood but considering this FW update. it would have need to be pass a certain stage e.g. testing before its release to be available to endusers. I sincerely believe that there was more to this than just this bug of the Simcard. So, the delay could have been a cascading issue which involve the simcard bug.
Imagine this scenario if only 40% of the world population who purchased the N900 and it did not work with their operator. That would be a major blow for Nokia and Maemo
I'm not interested in personalising this to what Peter should or should know but this is not Nokia's first barbecue. They release probably tens of new handsets every year so of course they should have a very good view of how it will go.
Yes, different distribution points will receive stock at different times then different retailers will receive stock from the distribution at different times, the each retailer will have different turn-around times to ship stock off to end customers.
The only thing anyone in their position can state with any accuracy is when it leaves their factories, they cannot give a date when it leaves retailers without artificially delaying he release from all retailers.
The only thing anyone in their position can state with any accuracy is when it leaves their factories, they cannot give a date when it leaves retailers without artificially delaying he release from all retailers.
I'm sorry but I don't think you know how businesses operate. Nokia and the retailers it ships to all talk to each other. You must surely know that when you're buying any other product other than a new Nokia device you know exactly where and when to go buy it.
- no answer - but on the MPD front page the N900 banner links to the nokia retail store now.
