noobmonkey | # 2351 | 2009-11-20, 10:21 | Report

For once i'm starting to agree..... I spent most of yesterday in a meeting about customer expectations....

My simple message is, let the customer know the answer,and make the answer the same across the board....

Fairy play if the answer is different in every country - but the answer should be the same and planned when possible....

Nokia, seem to have missed the boat (In more then one way) on this one....

But, in my case i will survive - It's a phone... only a phone'puter.... granted a good one - but as long as it comes out this year i'll keep my preorder - otherwise a new and better device will have most likely already superceded it...

tehsu | # 2352 | 2009-11-20, 10:27 | Report

I ordered on Sept 15 when the order page came on Amazon, I haven't been charged nor have I received any information yet. I just called them and they have no idea still so they haven't shipped yet, I hope they ship today.

stemfour | # 2353 | 2009-11-20, 10:28 | Report

Im having serious second thoughts about going with this device now.

The terrible management of the launch of this product does not bode well for the future management of it. This is supposed to be Nokia's flagship device, ie the one that saves Nokia's reputation and market share. If they are incapable of focusing on their most important product correctly, including focusing on the people waiting for official delivery info, then I cant help but think they are not gonna be capable of correctly promoting this product so that enough programmers/apps companies see it as a product worth developing for. Also how will their support be in the future? Will this sort of thread arise everytime they announce the possibly-might come soon-hopefully any day now-updates for the firmware?

Seriously, seriously losing faith in Nokia here.


By the way, I too am in the UK, where we were supposed to be getting this phone first. I am just glad I did not go ahead and cancel my contract with Orange just yet.

yannj | # 2354 | 2009-11-20, 10:38 | Report

LoL, I would really love the Ireland won, I will not like to pay taxes to send our really bad team to World Cup....

About N900 shipment, it seems to be sent from Nederlands...

Venomrush | # 2355 | 2009-11-20, 10:39 | Report

Update for those who pre-ordered from NOSUK

Just called Nokia Online Store (UK) and was told all pre-orders will be shipped out either today or Monday. Was kindly told to specifically watch the Inbox for the delivery email today.

Get in!

bret hart | # 2356 | 2009-11-20, 10:45 | Report

You are totally wrong here. This is a niche product and the vast majority of the population has little knowledge of the high end smartphone market. Having said that if some retailers are getting their stock later than others this can only mean that demand is outstripping supply.

NvyUs | # 2357 | 2009-11-20, 10:45 | Report

don't do this to me i have to go out at midday so can't sit refreshing my inbox like the last 2 months, I guarantee it will be full steam ahead as soon as I'm not around

njoughin | # 2358 | 2009-11-20, 10:45 | Report

Had the same when i called at 9.01am, beleive it when i see it though unfortunately

i used to be an optimist

ossipena | # 2359 | 2009-11-20, 10:47 | Report

there are so many mistakes in your text that i wont even bother replying. just made some points italic

e: plus bold to make it visible in real life

Venomrush | # 2360 | 2009-11-20, 10:48 | Report

Well at least now it's more of a consistant response, before different person calling in on the same day gets different date.

Also I was told earlier this week they'll get it in stock today anyway so I'm sure they'll send it out today or Friday.

If you get the email, let us know.