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    Dell Customer Service

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    seth1776 | # 1 | 2009-12-02, 22:33 | Report

    Just wondering how many people who ordered from Dell had any luck with customer service.

    I have called for 3 days in a row and gotten 3 different run around stories about the phone being out of stock, allocated to pre-orders (I ordered nov 5th) and not shipping until Jan 2010! Did anyone make any progress either getting the phone shipped overnight, a gift card etc?

    my palm 680 has been limping along and I dont think it will make it till 2010

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    x61 | # 2 | 2009-12-02, 22:35 | Report

    Still haven't received your phone yet?

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    hihai411 | # 3 | 2009-12-02, 22:37 | Report

    if you want to get any where just request to speak to a manager. Cs reps do not have any other information to give besides whats on their screen.

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    aznbruisedshrimp | # 4 | 2009-12-03, 01:53 | Report

    Originally Posted by seth1776 View Post
    Just wondering how many people who ordered from Dell had any luck with customer service.

    I have called for 3 days in a row and gotten 3 different run around stories about the phone being out of stock, allocated to pre-orders (I ordered nov 5th) and not shipping until Jan 2010! Did anyone make any progress either getting the phone shipped overnight, a gift card etc?

    my palm 680 has been limping along and I dont think it will make it till 2010
    i too ordered on Nov 5th and my estimated delivery date says 10/10 not sure if its changed but i check daily and thats what it says on my order confirmation. im waitin for the next couple days to see if they charge me if not, i will call in

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    egrims | # 5 | 2009-12-03, 02:03 | Report

    http://talk.maemo.org/showthread.php?t=34015

    Please use this thread, already extensive discussion about it.

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