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Poll: Is VOIP acceptable for business calls?
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Is VOIP acceptable for business calls?

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thhart is offline thhart
2009-12-13 , 20:41
Posts: 11 | Thanked: 3 times | Joined on Dec 2009
#1
I want to ask if you are using VOIP regular. I am wondering if this is acceptable for business calls nowadays or do you think it is still not usable. It probably depends on the provider of course. What is about the protocol implementation quality in the specific device?

Thanks
Thomas
Last edited by thhart; 2009-12-13 at 20:51.
 
mikhmv is offline mikhmv
2009-12-13 , 20:52
Posts: 207 | Thanked: 119 times | Joined on Nov 2009 @ Pittsburgh, PA, USA
#2
I am using Google Voice + Gizmo5 and skype. Quality of Google Voice + Gizmo5 is great and better than skype.
For dialing you can use DialCentral (http://talk.maemo.org/showthread.php?t=29347)
 
nokiafarce is offline nokiafarce
2009-12-13 , 21:16
Posts: 36 | Thanked: 5 times | Joined on Nov 2009
#3
I sell and install a well known brand of phone systems, and every install i do, I always demo voip. Most users takes the option, and 9 times out of 10, users cannot tell the difference. I just tested my n900 with voipbuster tonight, (i live in the back of beyond in spain, with a 256k wimax internet connection) and quality was ok. Most small business,s will have 32x that broadband speed. Downtime with broadband is pretty much a thing of the past. so i would say voip is the way to go.
 
xavi6 is offline xavi6
2009-12-13 , 21:52
Posts: 71 | Thanked: 21 times | Joined on Aug 2009
#4
Originally Posted by mikhmv View Post
I am using Google Voice + Gizmo5 and skype. Quality of Google Voice + Gizmo5 is great and better than skype.
For dialing you can use DialCentral (http://talk.maemo.org/showthread.php?t=29347)
Gizmo5 on N900!!? will u clarify this to me plzz? coz from my experience with gizmo5 on n810 it's super clear and good that's y google took over gizmo project now
 
mikhmv is offline mikhmv
2009-12-13 , 22:00
Posts: 207 | Thanked: 119 times | Joined on Nov 2009 @ Pittsburgh, PA, USA
#5
Originally Posted by xavi6 View Post
Gizmo5 on N900!!? will u clarify this to me plzz? coz from my experience with gizmo5 on n810 it's super clear and good that's y google took over gizmo project now
I create Gizmo5 account before Google bought it.
For connection I used this link: http://www.fromthefencepost.com/2009...ice-and-gizmo/

Shortly:
1. Go To: Menu> Settings> VoIP and IM Accounts > New
2. Under “User name:” you will see 2 blank fields separated by the “@” character. Enter your Gizmo username in the left field, and “proxy01.sipphone.com” in the right field. Enter your password in the password field. Check “Use for PSTN calls.”
3. Tap the “Advanced” button. Change “Transport:” to UDP. Tap “OK.” The Advanced options will close.
4. Tap “Next.” Enter an Account name of your choice. I called this account “Gizmo.”
5. Tap “Next,” then “Finish,” then “Close” to close the Accounts wizard.
 
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schettj is offline schettj
2009-12-13 , 22:38
Posts: 501 | Thanked: 292 times | Joined on Nov 2009
#6
Originally Posted by thhart View Post
I want to ask if you are using VOIP regular. I am wondering if this is acceptable for business calls nowadays or do you think it is still not usable. It probably depends on the provider of course. What is about the protocol implementation quality in the specific device?
Actually, it depends more on your network connection (on the n900 at least)

On wifi, the clarity is quite good. No lags, etc.

On Edge, not really
On 3G, maybe ok if the stars align

So for me, if I have decent wifi, and ac power, voip works as good as a laptop. Which the n900 is, mostly
 
depu is offline depu
2009-12-13 , 23:00
Posts: 117 | Thanked: 44 times | Joined on Dec 2009
#7
Well if you plan on using skype to login to business conference calls, you'll have to wait for a while for them to get DTMF up and running on the n900.

Outside of that if you are not looking at any IVR or DTMF for your calls, it all depends on how the network is for you.
Any direct line call i am making over skype on 3G goes great, edge not so great.
 
alvinaltair is offline alvinaltair
2010-03-16 , 03:00
Posts: 4 | Thanked: 0 times | Joined on Mar 2010 @ Nebraska, USA
#8
Originally Posted by thhart View Post
I want to ask if you are using VOIP regular. I am wondering if this is acceptable for business calls nowadays or do you think it is still not usable. It probably depends on the provider of course. What is about the protocol implementation quality in the specific device?

Thanks
Thomas
For Skype they are using Peer-to-Peer protocol unlike the client-server protocol being used by other providers.
 
planetf1 is offline planetf1
2010-03-16 , 12:37
Posts: 277 | Thanked: 46 times | Joined on Jan 2010
#9
If you have appropriate infrastructure in place (solid connectivity, decent latency, QOS if required, good handsets/mics/audio) then VoIP can easily surpass regular calls.

I use VoIP regularly for work calls on my laptop softfone, and almost exclusively for all calls made from home via a small cheap Linksys SPA3102 gatewat. The quality, especially via the HW linksys is impeccable.

The softphone is more prone to CPu contention issues leading to momentary breakup but this is down to the implementation rather than VoIP itself. The HW device is flawless.
 
myk is offline myk
2010-03-16 , 16:18
Posts: 293 | Thanked: 74 times | Joined on Jan 2008 @ Fremantle, W. Australia
#10
What an odd question
Companies run whole call centres on VoIP.
VoIP over 3G may be a question, depending on the quality of your 3G network.
 
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