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Duffer's Avatar
Posts: 223 | Thanked: 52 times | Joined on Sep 2009 @ West Kirby, UK
#21
I talked to Erin today on the Nokia UK helpline, I was offered a refund or replacement (RMA)

Despite all the trouble and wasted time I like the device and especially the community so took the replacement option, god knows how long it will take to arrive though!
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Posts: 52 | Thanked: 33 times | Joined on Dec 2009 @ USA
#22
Originally Posted by Duffer View Post
I'm pretty angry!!

I sent my N900 for repair with the broken microphone problem as early adopters will be familiar with.

The microphone still does not work... FFS!
.

Well they mosy likely tested the device the way a hardware facility would...with diagnostic tools.... not by using it. So most likely the mic functions at an electronic level - but if you don't have software interfacing with the hardware properly you will have a "defective" mic. Investigate this as a software problem.
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Duffer's Avatar
Posts: 223 | Thanked: 52 times | Joined on Sep 2009 @ West Kirby, UK
#23
MaemoCurmudgeon,

Well if it was a software fault it was a software fault out of the box, and not user based. Nor is the user able to fix it, not this user anyway.

I flashed it (& the eMMC with vanilla content) to correct software problems to no avail.
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Posts: 589 | Thanked: 54 times | Joined on Dec 2009 @ london
#24
what has happened mate- is they sent you a new one with the same defect
 
Duffer's Avatar
Posts: 223 | Thanked: 52 times | Joined on Sep 2009 @ West Kirby, UK
#25
The phone I received back had the same IMEI number, so that is unlikely?
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Posts: 589 | Thanked: 54 times | Joined on Dec 2009 @ london
#26
Originally Posted by Duffer View Post
The phone I received back had the same IMEI number, so that is unlikely?
ok well there are muppets then , unlucky..
 
Posts: 891 | Thanked: 499 times | Joined on Nov 2009 @ UK
#27
Get full refund then go to retail store and buy the replacement.
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