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    Stuck pixels aren't a fault?

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    joemadeus | # 1 | 2005-12-16, 16:59 | Report

    I was just reading the 770 manual and came across this:

    "Note: A small number of missing, discolored, or bright dots may
    appear on the screen. This is a characteristic of this type of
    display. Some displays may contain pixels or dots that remain on
    or off. This is normal, not a fault."

    If I understand this correctly, they're talking about stuck pixels and I've always thought of stuck pixels as a problem. Am I missing something, here?

    How many people have units with stuck pixels?


    -j

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    putkowski | # 2 | 2005-12-16, 17:41 | Report

    I saw that too. I guess it's just their way of apologising for their lack of quality control...

    P

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    joemadeus | # 3 | 2005-12-16, 18:06 | Report

    That's my worry. I'm thinking about buying a 770, but I'd hate to see that awesome screen marred by bad pixels. Maybe I'll go down to CompUSA and try out the units before I buy instead of buying directly from Nokia.


    -j

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    Hedgecore | # 4 | 2005-12-16, 18:53 | Report

    Keep in mind how small the pixels actually are... 320,000 of them crammed into a 2.7" diagnal...

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    putkowski | # 5 | 2005-12-16, 19:39 | Report

    Originally Posted by joemadeus
    That's my worry. I'm thinking about buying a 770, but I'd hate to see that awesome screen marred by bad pixels. Maybe I'll go down to CompUSA and try out the units before I buy instead of buying directly from Nokia.


    -j

    30 day money back guarantee from Nokia. . .

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    bhima | # 6 | 2005-12-16, 20:49 | Report

    Stuck pixels have been an issue on active matrix screens from day one.

    An active matrix screen has a transistor for every single sub-pixel - so for the 770, 800x480x3 == 1,152,000, or over a million.

    Like all semiconductors, transistors sometimes are defective. I remember with early AM PowerBooks, Apple had some standards about how many were tolerable. The number, the color, and their location on the screen were relevant.

    A single bright green dot in the middle of your screen would probably qualify for a replacement. An area that never became yellow 1cm from the edge wouldn't be enough, on its own.

    I remember reading that some of the early production lines had a _two_thirds_ rejection rate - even with moderately lax standards.

    Do I want any dead pixels? Hell no. I haven't spotted one on my screen, so I consider myself reasonably lucky. But, Nokia's policy is in line with the norm in the industry. If 20% more displays were rejected, then they'd all cost more.

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    HankScorpio | # 7 | 2005-12-17, 08:04 | Report

    I have one green pixel stuck on. It is only mildly annoying. After the stock catches up, I will try and RMA.

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    joemadeus | # 8 | 2005-12-17, 13:19 | Report

    Originally Posted by bhima
    Stuck pixels have been an issue on active matrix screens from day one.

    ...

    I remember reading that some of the early production lines had a _two_thirds_ rejection rate - even with moderately lax standards.

    Do I want any dead pixels? Hell no. I haven't spotted one on my screen, so I consider myself reasonably lucky. But, Nokia's policy is in line with the norm in the industry. If 20% more displays were rejected, then they'd all cost more.
    I know where you're coming from, and I agree, but saying that '...Some displays may contain pixels or dots that remain on or off. This is normal, not a fault." is outright false (it's the 'not a fault' part.) I think I'm reacting more to Nokia's spin on this than the fact that these screens have a defect rate.

    Still, does anyone know what defect rate for these screens? Any interest in a poll? (if this site supports it - I'm new here)


    -j

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    andymulhearn | # 9 | 2005-12-17, 15:14 | Report

    Originally Posted by putkowski
    30 day money back guarantee from Nokia. . .
    Probably doesn't cover pixels, unless there are too many of them or in the wrong place.

    My iBook has one in the middle, about 2cm up from the bezel - above the iBook logo. To be honest, I never see it unless there's a plain blue background on the screen. With a browser window open,or anything else that's a white background, I don't even know it's there.

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    Lord Bodak | # 10 | 2005-12-17, 16:18 | Report

    I don't see why the 770 would be any different from any other LCD device. Laptops, LCD monitors, LCD TVs... all manufacturers have a certain number of stuck pixels that they consider "acceptable."

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