I have not been able to play music starting today--login issue.

Up to an hour ago.

Now it's working.

I remember seeing three plan levels -- starting at 'free'. See link above.

I believe when I created the "free" account in the Rhapsody app, it clearly stated "30 day trial".

Yep, that Clay buddy is confused.

Rhapsody was an important reason I got the N800. I've been a Rhapsody subscriber for over a year, so I was looking forward to using it on the N800. I would like to use the N800 as my main media player, both on my home stereo and on the road.

After about three weeks of use, I have mixed feelings.

The Rhapsody application GUI is not bad, considering. I can see all of my saved albums and playlists. I can't create a new playlist, however, and you can't actually just play an album or a song, you have to add it to the application playlist.

The service can be erratic, however. For a whole day I got "Account Login Failed", even though I knew my account was good, because I could run Rhapsody on my laptop. The next day it worked again. Today Rhapsody won't load at all, even though the network is working and, again, I can run it on my laptop. Probably another problem with their server, which hopefully they will reboot by tomorrow.

There are also some bugs. Occasionally songs chop off in the middle and advance to the next song in the playlist. The Rhapsody "channels" invariably cut out after a few minutes. I would ascribe this to network problems except that I've run the N800 side by side with my laptop on the same network and have not seen the problem on the laptop Rhapsody.

Then there's support, which is really what's giving me second thoughts. When I got the account login problem, I emailed Rhapsody who emailed right back and said that all Rhapsody support on the N800 should come from Nokia! I called Nokia, who were very nice, but said that's crazy, Rhapsody is an application, they should support it. I emailed Rhapsody again and this time got their tier 2 support, who said that Nokia provides Rhapsody support on the N800 and I should quit emailing Rhapsody support. I called Nokia again and again they were very nice but said they could do nothing about the problem. They agreed to at least email Rhapsody.

The next day the problem went away, but clearly these two companies do not have their support act together for a product that they are jointly marketing.

The Rhapsody people you talked to are basically lying. If what they say is true, why do they have an N800 available for their techs? I had a problem and a 2nd level tech got an N800 and verified that he had the problem as well. He said that my problem must have been caused by THEIR SERVER. (Not Nokia's server, of course.)

Sometimes you talk to India, and their techs don't know what a N800 is, or the ones I talked to didn't.

One of the secrets of dealing with these organizations is, if they seem to be spouting nonsense, try talking to someone else.

i used to use Rhapsody on PC few months back, and they had a free account (forever account) that limited number of songs per month you could play. i think it was like 10 plays per month or something like that.

a "friend" of mine would get total recorder that records anything played through the sound card and capture the media thats hard to get for free.

For the "Account Login Failed" error message, just clear out the playlist and add the songs again.

It would seem that the rhapsody client might actually be made by Nokia (or even more probable, by some company under contract by Nokia). I base this assumption merely on the fact that the user interface seems similar to the Nokias media streamer.

I am having this same problem. I have chatted with a couple of tech helps from Rhapsody, but still no luck. My free trial account works, but not my paid account. This is an old thread, but I wanted to see if anyone had figured this out before posting a new thread. Thanks.