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Posts: 105 | Thanked: 10 times | Joined on Feb 2010
#1
Hey guys, sorry to bother with this.

I flashed my UK phone to the latest global firmware.

At the same time I put in a new SIM card from my network provider (Orange). I.e. they disconnected the old one and established new one with the same number and contract.

After this, my phone doesn't seem to want to connect to 3G. GSM/2G is fine, but when I try to put it into 3G (using the 2G/3G selection app)...nothing happens. I lose the network status bar at the top completely, with simply empty space between the time and the battery symbol.

It was working before the flash/SIM change, so its not the network coverage, or my provider. I tried calling Orange and they say they can't offer technical support for the phone as it is not in their system, so I don't know where else to turn.

If anyone has any ideas, I would be much obliged and will offer many thanks!

EDIT:
Ok Here is some very important info:

I inserted my friend's SIM card and I could connect to 3G. I know its probably obvious to everyone what the issue is, but I would like to double check. Can anyone be SO kind as to explain in layman's terms what this means and what I can do about it?

Thanks SOOOOO much! <3

Last edited by Kaii; 2010-02-25 at 23:44.
 
Posts: 53 | Thanked: 3 times | Joined on Feb 2010
#2
try to flash it
 

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Posts: 105 | Thanked: 10 times | Joined on Feb 2010
#3
That is a last-resort option don't you think? :S

Thanks though I'll keep it in mind
 
Posts: 105 | Thanked: 10 times | Joined on Feb 2010
#4
Quick update/further info:

GPS wont connect either.

I beg of you guys, I am a complete newbie and I have no idea what to do :S
 
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Posts: 682 | Thanked: 208 times | Joined on Jan 2010 @ UK
#5
check that you have correct settings...

Access Point: orangeinternet
Username: user
Password: pass


try that in connection settings
 

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Posts: 105 | Thanked: 10 times | Joined on Feb 2010
#6
I am on Orange, and I have checked, to the best of my ability, that the settings are correct. I wouldn't exactly know what correct actually is, but theres no BIG ERROR message or anything...

What other info do you need, friend?
 
Ronaldo's Avatar
Posts: 682 | Thanked: 208 times | Joined on Jan 2010 @ UK
#7
Oh sorry i miss understood the thread, just read it again.

try going to another location. When i flashed mine it took a while to register the 3G
 

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Posts: 105 | Thanked: 10 times | Joined on Feb 2010
#8
Gah another problem - the phone says that there are no new updates, after searching, for any of my applications, which is simply not true as yesterday there were like 20...
 
Posts: 105 | Thanked: 10 times | Joined on Feb 2010
#9
Well I have been to other locations. Hmmm I hope it really is as simple as that.

If anyone else has any ideas I will be glad to hear them. Thanks ronaldo
 
Ronaldo's Avatar
Posts: 682 | Thanked: 208 times | Joined on Jan 2010 @ UK
#10
yes but you flashed yours and probably downloaded newer versions of the apps.
 

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