I lost my stylus over the weekend and my experience with Nokia customer support has been frustrating to say the least.
I first attempted to rectify the situation by calling the Nokia sales line and getting someone in accessory sales to sell me a replacement stylus. Unfortunately, no styluses(styli?) are available for sale at this time and was informed that they do not anticipate having any available for 3-6 months! Seriously?!
I was then transferred to warranty support who first claimed that there was nothing they could do for me because I purchased the phone from Amazon. I persisted, and the rep told me then that my best bet would be to use google or ebay to find a third party solution and that there was no such thing as a replacement from Nokia. I wanted to talk to a supervisor but had to wait for a call back.
I then stopped into the Chicago flagship store, to see if a replacement stylus could be obtained there and although they looked to see if they could find one for me, there was no luck there either.
I received a call back from a customer support supervisor who reiterated everything I had heard previously,heard, namely that my only solution was to buy one from Ebay. He said it was not Nokia's policy to assist customers for damage to "decorative pieces" of their phones -- how on earth is a stylus a decorative piece?!
I was forced to order a replacement from a Hong Kong outfit via ebay which will arrive in 4-6 weeks I cannot fathom how this is the *only* solution to what must be a common problem. I've had other devices that used a stylus and this is the first time I've had a problem finding a suitable replacement.
I'm happy report that imode_technology delivered quickly and the stylus fits perfectly. If it's not original from Nokia it's a damn good copy because I can't tell them apart.
I've paid AUD $7.60 for 3 x styli, so that's about half what some of the others are asking.
imode_technology stylus fits perfect. A little more flexible than the original but can't tell them apart! I started using a replacement stylus Quatrex and now I prefer the Quatrex.
As promised, I am now selling these high quality stylus replacements in my store. I have 3 packs of stylii for $10, and that includes international shipping. If you're in the US, shipping times can be as short as 2 days.
(if that link doesn't go to the stylus part of the video, it starts at 5:50).
Hope this helps some people looking for replacements. I also hope this isn't perceived as spam -- I really love this community and got these stylii specifically because of this thread.
As promised, I am now selling these high quality stylus replacements in my store. I have 3 packs of stylii for $10, and that includes international shipping. If you're in the US, shipping times can be as short as 2 days.
(if that link doesn't go to the stylus part of the video, it starts at 5:50).
Hope this helps some people looking for replacements. I also hope this isn't perceived as spam -- I really love this community and got these stylii specifically because of this thread.
Fake, would it be possible to have it in chrome/some metal feel?? just a suggestion. I think many,inc me, would prefer it that way..
I am one step ahead of you guys. In my mid 50's, so I am starting to get forgetful. As soon as I got my n900, these spares were mandatory. £3.99 for the two on ebay.
I am now short $7, those guys selling the 3x stylus didnt deliver and I just realized I was 1 day over the resolution over on ebay, fubard!@#$
well hopefully they do send it again..day 46
anybody else got theirs? I saw the amount that person sold went from 26 to 77.
on a side note: I ordered a $3 case also from hong kong and that came in under 3 weeks. it matches the nokia n900 shell perfectly too, dropped it a few times and still held up.
I started using a replacement stylus Quatrex and now I prefer the Quatrex.
Phone is 3-4months old.
