Hi everyone,

I just received a brand new Nokia 770 from Expansys UK and it seems like it already has a problem with standby mode. Simply put, it will not wake up from a standby when running on batteries. Instead, I have to go through proper power on process to run it again. On the other side, when plugged to mains the standby mode operates as expected - it goes to sleep and wakes up back without any problems at all.

Other smaller issue is, quite offend it happens I need to press a power button more then once to start it but that’s just a little inconvenience, nothing major.

Any idea?

Thanks,

Pavel

If you choose "Switch off!" from the power menu (or long-press the power button) while the charger is plugged in, the operating system is not really shut down. Only the user interface (the desktop) is closed and the charging icon is shown. If you then press the power button, the device seems to "boot" in second or two, because only the desktop must be started.

Also, when the device has been properly shut down (while running on battery), it actually boots into this state after the charger is inserted. So this is not really a standby mode, but a feature needed to show the charging icon.

Hopefully this is what you were meaning by "standby mode".

Tragos, thanks for a clarification. Unfortunately, my problem happens when it runs on battery only - after one minute leaving it untouched, it switches its screen off and the only mean how I can make it run again is holding the power button for a while. This results in a normal starting routing, that takes 50 sec and then the unit boots up (with the blue progress bar) to a clean environment - I mean not to the state it was when the screen switched off.

The same happens when I put the silver cover on (facing the screen). It switches off the screen and then when I remove the cover the screen is still off and it’s not responding to any button presses/screen touches at all but the long power button press.

Is this a standard behavior? Because if yes then that means when I am doing something e.g. editing a document on it and leave it for a while, then it will switch itself off and I loose all of my unsaved changes and have to start again with my work.

Or am I doing something wrong? Is there any standby mode that only switches off screen, decreases energy consumption and when a user needs it it reverts back to fully operational mode in couple of seconds?

Same problem with me. I just bought a Nokia 770. Runs great from standby mode, taking off and sliding the cover back on. Turning it on and off manually doesn't work unless I plug in the ac adapter...

I'll be watching this post........

Ron

So basically, whenever your screen turns off, the entire thing turns off? I don't think you are doing anything wrong, but it does sound like you have a problem there. Have you tried reflashing the OS? Thats always the thing that seems to be good enough to throw against any random problem you should have.

Got the same problem. Bought from Expansys about a week ago. I've tried reflashing 2007, 2006, 2005 but no change. It is almost that the device is still running code when it enters standby mode, which prevents it from powering back up or responding to the power button - seems to power down properly after 20 seconds. Taking the battery out and then in allows immediate powerup (through the 50sec boot process).

Similar problem has been posted on the Expansys forum, with the claim that it fixes it'self after a few charge / discharge cycles. I think I'm going to return mine ......

For info. Just tried setting R&D mode (suggestion found elsewhere). No luck. Got RMA from Expansys - bad news is they have no stock (or further stock), so it's a refund which is disappointing.

Darren

Not a solution, just more observations. If you play a MP3 in the background with the volume switched off the behaviour of the device is correct. Left it running all night - it woke up from standby straightaway. I'll maybe try enabling the console log and see if any errors are thrown at entry to standby.

Very interesting observation dwalke15. I've tried it as well and it works exactly the same as you've described.

A refund would be really disappointing for me too

From the description it looks like the device is in fact in standby but cannot be woken up for some reason (i.e. display is not turned on). Ideas to verify it

- let wi-fi turned on, disable disconnect when cover is on and ping the device when in standby, is it dead?
- install dropbear (from maemo-hackers.org) or openssh, ssh in over wifi, let it go to standby and see kernel log (dmesg command or cat /proc/kmsg) what's wrong when waking up
- insert headphones plug, this normally turns display back on
- enable touchscreen and key sounds and try keys and touchscreen

I think it is on standby since normally when you hold power button for 1.5 secs it shuts down cleanly so maybe when trying to wake up you first shutdown it (with display off) and then turn it back on with second press.

The whole issue definitely doesn't sound right (i.e. it should definitely wake up) but hopefully it is software related so you can avoid refund. Also try to poweroff, then remove battery, then let it off overnight without battery.

Oh, BTW I had exactly same issue with new device as dorronto but this is of course something completely different than your issue. I enabled R&D mode which worked as an immediate workaround (i.e device could be always powered on) and after few days when I tried to disable R&D mode it worked fine even when R&D mode was disabled. So perhaps it just wanted few charge/discharge cycles or few days of usage.