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Posts: 3 | Thanked: 0 times | Joined on Aug 2007
#1
I somehow hit a combination of menu items that has locked up my Nokia 800 big time. When I tap on the screen I get the following message:
Press the following keys one after the other: an I with a circle around it and a black square with a light square around it.

Anyway, I press the icons in sequence but nothing happens. After a minute or two that window disappears only to reappear if I touch the screen. I can't close my Nokia; I can't turn programs off and on. The device is locked up.

I was trying to install the Mozilla-based browser for maemo but it wouldn't install because I was missing some programs. In the process of closing the Nokia down I somehow locked my device.

Can anyone suggest what I might do to get the device working again?

I did seach the Forum but could not find an answer.

Thank you
elearner02
 
Posts: 3 | Thanked: 0 times | Joined on Aug 2007
#2
I figured it out. I removed the battery for 30 seconds and that reset the device. I think there must be a bug in the OS since I could not get any response from pressing the keys as requested (but then, I'm pretty much a newby).
Thanks to anyone who thought about this problem. Sorry to take up your time.

elearner02
 
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Posts: 98 | Thanked: 8 times | Joined on Apr 2007 @ Port Angeles, WA
#3
That was a screen and keys lock. You can make this happen ,as a choice ifmyou briefly hit the power button. You say you clicked icons - just to be sure, what it is asking for to unlock is to hit the power button on top of the n800, followed by the hardware button in the center of the top square on the left face.

That said, from time to time I've found removing the battery a good way to reset the n800 when it is acting unresponsive.
 
Posts: 3 | Thanked: 0 times | Joined on Aug 2007
#4
bizshop:
Thank you for your reply. My, that is archane but is my face red. I thought I was supposed to touch the screen. LOL. What a dummy. But now I know. I will keep your suggestion with the other information I've been collecting about using my Nokia 800.

I see you live close to me. I live between Doty and Chehalis.

Again, thanks for your help.

elearner02
 
Posts: 163 | Thanked: 11 times | Joined on Jul 2007
#5
Originally Posted by bizshop View Post
That was a screen and keys lock. You can make this happen ,as a choice ifmyou briefly hit the power button. You say you clicked icons - just to be sure, what it is asking for to unlock is to hit the power button on top of the n800, followed by the hardware button in the center of the top square on the left face.

That said, from time to time I've found removing the battery a good way to reset the n800 when it is acting unresponsive.
It might be the key lockout but I had something that happened that locked me out and I use lockout all the time. There is some kind of bug there.
 
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