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    Nokia Care Fail

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    admiral0 | # 1 | 2011-02-08, 14:27 | Report

    Lemme tell you a story. It started in december, when my n900's usb has decided that it loved too much the charger and stuck with it together...

    On January 10th i got to nokia care saying that usb broke and i need it repaired. All ok, i was told it's included in warranty (2 years EU, i'm an early adopter).

    Last week i phoned nokia care Italy to know where was my phone to be told that the phone has been sent to a lab and it's waiting for parts. I was told to phone in the next couple of days. When i phoned again on thursday, i was extremely happy as my N900 was already sent to nokia care.

    Today i got an SMS that my n900 is ready, went to the store, got it to realize that the slide is somehow damaged... The slide moves 2-3 mm when phone is closed, and the slide's spring is as it isn't there any more. I went "wtf?" in the store and i was told to give them again the phone that they send it to the lab again. AGAIN? *%$£! No thank you, i'll survive with that. On the way home i wanted to play angry birds, logged into ovi store to find out ALL my purchases were WIPED OUT!

    I'm not a raging guy, usually i am very patient. But this pissed me off a lot. The n900 is a very good phone. I love it. But tell me why the $%&# Nokia is making so many mistakes. I really don't know if i'll stick with nokia or to go webOS with palm. Their developer program is much more organised, and they have free open source accounts on their store.

    -> http://wstaw.org/m/2011/02/08/nokia-i-am-disappoint.gif <-

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    tzsm98 | # 2 | 2011-02-08, 14:35 | Report

    Originally Posted by admiral0 View Post
    Lemme tell you a story. It started in december, when my n900's usb has decided that it loved too much the charger and stuck with it together...

    On January 10th i got to nokia care saying that usb broke and i need it repaired. All ok, i was told it's included in warranty (2 years EU, i'm an early adopter).

    Last week i phoned nokia care Italy to know where was my phone to be told that the phone has been sent to a lab and it's waiting for parts. I was told to phone in the next couple of days. When i phoned again on thursday, i was extremely happy as my N900 was already sent to nokia care.

    Today i got an SMS that my n900 is ready, went to the store, got it to realize that the slide is somehow damaged... The slide moves 2-3 mm when phone is closed, and the slide's spring is as it isn't there any more. I went "wtf?" in the store and i was told to give them again the phone that they send it to the lab again. AGAIN? *%$£! No thank you, i'll survive with that. On the way home i wanted to play angry birds, logged into ovi store to find out ALL my purchases were WIPED OUT!

    I'm not a raging guy, usually i am very patient. But this pissed me off a lot. The n900 is a very good phone. I love it. But tell me why the $%&# Nokia is making so many mistakes. I really don't know if i'll stick with nokia or to go webOS with palm. Their developer program is much more organised, and they have free open source accounts on their store.

    -> http://wstaw.org/m/2011/02/08/nokia-i-am-disappoint.gif <-
    Re-download from Ovi to replace your paid applications. The alternative to them wiping your phone is to have all of your personal data available to whatever person comes across your device while out of your hands for repair.

    The slide issue is something that should have been caught at the repair site when they tested your N900 before letting it out of the repair site.

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    admiral0

     
    bubor | # 3 | 2011-02-08, 14:52 | Report

    surely noka care isnt same as 5 years ago, I have similar story. Dont think other companies have better supported repair services.

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    admiral0 | # 4 | 2011-02-08, 14:55 | Report

    angry birds is not showing up. only level packs. It's not even present in the store. Can anyone send me the deb? The free game i mean.

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    retsaw | # 5 | 2011-02-08, 17:16 | Report

    Originally Posted by admiral0 View Post
    angry birds is not showing up. only level packs. It's not even present in the store. Can anyone send me the deb? The free game i mean.
    Download this modified version of apt from MohammadAG, install it with dpkg, then you should be able to install angrybirds from the command line with "apt-get install angrybirds".

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    admiral0 | # 6 | 2011-02-08, 17:19 | Report

    i managed to install it by copying app id from desktop and pasting it into mobile ovi

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