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we do wanted to support everyone, but it just not possible, and so a lot of other media players support it, so the power users were covered but the users that we target first are not, so that why keeping the simplicity (and not falling on the KDE style : let put settings for everything ) it very important for us. But as you said, it a matter of taste, and I can assure you if you knew everything that the power users asks, like "make it window mode - because I like to fast switch without pressing the button" and others, you would know what is like to have to keep the simplicity without making everyone hate the thing. In the end, unfortunately is a matter of choosing a target user group, and listen to them first and with higher priority and then implement more suggestions as those becomes universal and not from a niche/harder-to-please-with-ui-oriented-app user group. We are not that sensitive - kidding - I think we are totally based and really commited to listen to good and bad things. And checking out the history it has been a lot of bad things said. We listen, we design and try to solve it inside our goal, and I think we are going quite well with the "amount" of development that we can dedicate to canola. I glad that I saw your critics and thought "ok, I relief we are on those already " because it shows that we gave the correct amount of attention to them (a lot) and as you can imagine, A LOT of users complained about the gap between songs, the gapless playback (not much about cross fading) and we have been researching ways since beta3.