My first post here... I've been reading this for the last couple of days and I must say this is similar to what happened two and half years ago with the E90 (http://my-symbian.com/forum/viewtopic.php?t=31037).
Just hope that I'll enjoy this beast as I did the E90.
Here is todays update from NOKIA, i beginning to think only 2 people work in customer service cuz its the same people i keep getting
Dear
Thank you for e-mailing the Nokia Care Contact Center. We are glad that you have chosen the Nokia N900 as your preferred device.
With regard to your inquiry about the N900, we do apologize for the inconvenience, we would like to inform you that the estimated release of Nokia N900 is in the middle or end of October however, it is not yet sure or guarantee. We do not have the exact information on when will this phone be released. We sincerely apologize for the inconvenience this matter has caused.
for more information regarding this matter, you may contact our Sales department at 1-866-596-6542. Operating hours are from Monday-Friday, 9:00am-9:00 pm EST and Saturday from 10:00am-7:00pm EST.
I hope the information provided proves useful.
If you have any additional questions, please don’t hesitate to contact us again. To ensure proper handling of your case, kindly continue using the current subject line.
Thank you very much for your email. Have a great day!
Kind regards,
Anna B.
E-mail Specialist
Nokia Inc.
Check out all the phones and accessories you can purchase, direct from Nokia at www.nokiausa.com. If you have any questions, please call us at 1-866-596-6542 and we can help you find the right product for you.
Here is todays update from NOKIA, i beginning to think only 2 people work in customer service cuz its the same people i keep getting
Dear
Thank you for e-mailing the Nokia Care Contact Center. We are glad that you have chosen the Nokia N900 as your preferred device.
With regard to your inquiry about the N900, we do apologize for the inconvenience, we would like to inform you that the estimated release of Nokia N900 is in the middle or end of October however, it is not yet sure or guarantee. We do not have the exact information on when will this phone be released. We sincerely apologize for the inconvenience this matter has caused.
for more information regarding this matter, you may contact our Sales department at 1-866-596-6542. Operating hours are from Monday-Friday, 9:00am-9:00 pm EST and Saturday from 10:00am-7:00pm EST.
I hope the information provided proves useful.
If you have any additional questions, please don’t hesitate to contact us again. To ensure proper handling of your case, kindly continue using the current subject line.
Thank you very much for your email. Have a great day!
Kind regards,
Anna B.
E-mail Specialist
Nokia Inc.
Check out all the phones and accessories you can purchase, direct from Nokia at www.nokiausa.com. If you have any questions, please call us at 1-866-596-6542 and we can help you find the right product for you.
No Offense, but we don't really need any more Anna B letters do we?
I seem to remember from ordering my n810 that Nokia doesn't use Royal Mail for delivery (or not for express delivery)
Unfortunately Mobile Phones Direct do:
Originally Posted by
Mobile Phones Direct currently uses Royal Mail special delivery to dispatch your new phone. Due to distant selling regulations set by the Networks, all phones must be sent to the customers billing address as supplied for your network credit check. If you or another authorised person are not available to sign for the parcel, then you will be supplied with a card with your delivery reference and a contact telephone number for Royal mail. Your package will then be stored at the local sorting office where you can arrange to collect it, or have the goods delivered on an alternative date.
But there is also a ray of hope in their terms and conditions:
Originally Posted by
We cannot be held responsible for disruption to shipping caused by industrial disputes or action outside our direct control. If such disruption occurs you will be offered delivery via an alternative delivery or fulfilment company or a full refund.
On the other hand it would be hard to say what will happen first. Royal Mail end their strikes or Nokia releasing the N900.
Also, I recall the last time Royal Mail did a big strike they hired extra staff to do Special Delivery so that at least those were on time.
