Just had a mate (who I sold my iPhone to) - his iPhone developed a fault and he couldn't restore it! He went to Apple store in Manchester and they gave him a brand new one - no questions asked!
That's proper customer service - unfortunately we'll not get same service from Nokia!
With Nokia
1. They don't find a fault, return the phone back to you
2. They find a fault, fix it, return it back to you
3. They find a fault, can't fix it, replace it with refurbished
he is also who sorted my vodafone contract to he is very helpfull
incidentally has anyone used vodafone before what are they like for customer service etc
Vodafone are pretty good and I've had no problem with them. I would have signed to them again if it wasn't for their mobile internet fair policy. Apart from that I highly recommend them
anyone else frantically checking there email every 5 mins to see if they have any new info from NFS its driving me mad
on another note this will be the first time i used vodafone i have been with these other networks in the past
one 2 one PAYG
3 PAYG
orange CONTRACT
3 CONTRACT current
3 customer service is shocking not least because they are in mumbai and its so hard to understand them orange were very helpfull never had a problem with them
just hope vodafone are good it annoys me having to keep changing network each time i want a new phone (can never afford it sim free as would never have that sort of money in one hit) but i suppose that the price you pay for wanting the "latest" phone
anyway im off out for a bit hope i return to find they are posting my phone out today
anyone else frantically checking there email every 5 mins to see if they have any new info from NFS its driving me mad
on another note this will be the first time i used vodafone i have been with these other networks in the past
one 2 one PAYG
3 PAYG
orange CONTRACT
3 CONTRACT current
3 customer service is shocking not least because they are in mumbai and its so hard to understand them orange were very helpfull never had a problem with them
just hope vodafone are good it annoys me having to keep changing network each time i want a new phone (can never afford it sim free as would never have that sort of money in one hit) but i suppose that the price you pay for wanting the "latest" phone
anyway im off out for a bit hope i return to find they are posting my phone out today
good day everyone
I'm checking every other minute lol its actually driving me insane.
For everyones info:
Jon Mears is the MPD/NokiaRetail representative to the Nokia Flagship Store on Regent Street... He's training other to process contract orders / processing the contract orders for the store & he's the one I dealt with when I pre-ordered on Vodafone.
He's just emailed me back and said there was no confirmed date and as soon as he had any more info he would call me.
