jackabite | # 231 | 2009-11-26, 18:30 | Report

EMail for cancellation went out to MPD on the 25/11/2009 @ 15:00. I've had no response and my online account shows;

Status "Pending Stock".....

edgedemon | # 232 | 2009-11-26, 18:51 | Report

Tell em you live in a block of flats, its not your signature and that you had cancelled the order so they cant hold you responsible - then flog it on the bay

then be rude on the phone when they ring you, give open ended answers that change everytime they ring, close down your web chat sessions randomly and see how they like it!!!!

jackabite | # 233 | 2009-11-26, 19:28 | Report

Just got confirmation email of cancellation so long Maemo\Nokia.

squirreluk | # 234 | 2009-11-26, 20:17 | Report

Hi, can you tell me where i can order this phone from, is mpd the only place?

SHR3WD | # 235 | 2009-11-26, 20:55 | Report

Thanks :P One slot up for me -.- Up Up I goOooO! xD

Footballdt23 | # 236 | 2009-11-26, 21:41 | Report

Phoned MPD today after speaking to them via live chat and they suggested i speak to a sales advisor rather than customer service as they have more info. It turns out they dont have a clue when they are getting the n900.

I also said that i had recieved an email stating the 3rd dec. she then said emails werent issued i said well i recieved 1 from nokia retail she said yes thats us.

She then went on to say they havent been giving a date as nokia are not giving much away and that i know more than her. and then thanked me for the information?????????

Liamsbab | # 237 | 2009-11-26, 21:51 | Report

I just don't know what to say

Alex Atkin UK | # 238 | 2009-11-27, 02:15 | Report

If true, Nokia really have no clue how to run a successful business. You cannot keep your resellers in the dark like this, its really unprofessional.

Do they really think any of us here will bother to pre-order next time round after this joke of a launch?

Don't they realise that we will look very very carefully at what other companies have available and consider Nokia as a last resort next time? Nokia will likely not have the advantage next time that they have now, so pissing us off is not wise.

I really wanted to like Nokia (never bought one of their products before), but this has been such a farce I really will have second thoughts when it comes to buying the replacement for the N900, as all trust in Nokia has evaporated, before I even have the N900 in my hands.

There is no excuse for this, MPD are the face of Nokia to a lot of us (that's what franchises are all about) as they run Nokia Retail. So them not knowing if they are on their arse or elbows reflects really badly on Nokia - they should keep their partners well informed and not make promises they cannot keep.

Right now I can't even unsubscribe from the Nokia mailing list, as it says my e-mail address was not found in the database. Funny, as its the exact e-mail address they keep sending press releases out to.

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Last edited by Alex Atkin UK; 2009-11-27 at 02:18.

maemojedi | # 239 | 2009-11-27, 02:23 | Report

Nokia?

How is your choice of mpd Nokia's fault. Let us be extremely clear here.

NOKIA HAVE THE RIGHT TO A WINDOW OF EXCLUSIVITY

After all it is their product & as we all know they have used product exclusivity in the very recent past.

I sign into this thread occasionally just to see how many more mpd/nokia*retail* lies have been told. If you want your phone asap order with nokia. The real nokia.

If you want to wait then see carphonewarehouse / phones4u as it seems they may have it sooner then those retailers who "claim" exclusivity

Just my tuppence

DannStarr | # 240 | 2009-11-27, 02:38 | Report

My beef with MPD is that I feel I was made to believe I was ordering from the real nokia.

They slashed it all over their website that they run the retail operation of nokia (or at least it gave that impression) and so it was my belief that they were truely going to be sending out the first phones, especially as they were the only ones stating exclusive delivery from their nokia warehouses. Very misleading advertising, the truth has only come out during this fiasco, and it must be very embarrassing for MPD.

If I have learned anything then it is to have a preorder on the go with anyone offering the product, first one to send shipping email wins, the rest get cancelled. If they turn up in store first then all pre orders get dumped and I pick one up first hand