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    Customer Service Nightmare For Nokia N900

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    gjtorikian | # 21 | 2009-11-29, 17:35 | Report

    Has anyone successfully ordered from the phone after being denied online? I was told by the rep that their system has more or less "banned" me, and that I should wait a few more days before ordering from the phone.

    I was cleared Saturday, she told me to try again in a week. All because NewEgg didn't ship my preorder. FML

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    cyi1 | # 22 | 2009-11-29, 18:08 | Report

    I highly doubt that waiting a few days will fix the problem. The told me the same thing. That I was "flagged" in their system as fraudulent activity. When you attempt to buy it in a few days you'll probably encounter the same error. They just want you off the phone and off their backs for a few days. Worst experience ever.

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    jadpro | # 23 | 2009-11-29, 22:33 | Report

    I don't know why everyone is having so many issues ordering form Nokia. I placed my order on Friday 11/27 and my phone shipped yesterday 11/28, i will have it on Wednesday. I did receive a call from my credit card company about a possible fraudulent charge, but i told them i did in fact place the order and that was that.

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    NSchuyler | # 24 | 2009-11-29, 22:42 | Report

    I just tried both my CC and Debit Card. BOth failed.... so NokiaUSA hates me too.

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    rewt | # 25 | 2009-11-29, 22:43 | Report

    Thread merge time? This is covered in a few places...

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    somedude | # 26 | 2009-11-29, 23:08 | Report

    Just ordered mine through Nokia USA online and checked my online account in my credit card and I am missing twice the amount I authorized nokia to take out. Which is not good what if there was not enough for two on my card. the credit card company would charge me extra for over the limit and nokia would not pay me to pay for my over limit charges. WTF?????????

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    mullf | # 27 | 2009-11-29, 23:09 | Report

    So does anyone know if this Nokia is a legitimate corporation?

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    les_garten | # 28 | 2009-11-30, 02:00 | Report

    Originally Posted by mullf View Post
    So does anyone know if this Nokia is a legitimate corporation?
    Their antics do tend to make you ask that...

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    Laughing Man | # 29 | 2009-11-30, 02:15 | Report

    Originally Posted by mullf View Post
    So does anyone know if this Nokia is a legitimate corporation?
    I can't imagine them being one too long if they keep antics like this up.

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    mrojas | # 30 | 2009-11-30, 02:31 | Report

    Originally Posted by RevdKathy View Post
    Yep definitely. 'Pop into the local flagship store' takes on a whole new meaning, doesn't it.
    I live in Peru, South America and I went to the flagship in Chicago to get a N97. According to a Google search, it is 3782.07 miles. It was completely impossible to get it another way.

    I have to admit that I was in Chicago on my way to Canada (so it wasn´t a purpose trip only for the N97).

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