Purchased N800 from CompUSA Saturday. Surfing fine last night, put it down. This morning, met with WSOD. Stripped SD cards, pulled battery. No luck. Symptoms are white 'NOKIA' screen displayed, 32sec later black triangles emerge from left and display blanks. White screen reappears and this repeats continuously...I installed the latest firmware the day I got it.
In the last 5 days issues have been:-
1. email app sometimes fails to launch. Retry and it works. No error message
2. External SD card was not detect once, power cycle fix it.
3. Crashed once, battery pull/replace fixed that.

So is it dead and needs to be returned to CompUSA (within 21 days still)? Or do I try and reflash with my PC? I've not seen other reports of WSOD on the N800 yet.
thanks, Clive

Have you been adding RSS feeds or new apps last night ?

Sounds more like an "endless reboot" symptom (plenty of those in recent threads !) than an actual 770-style WSOD (none confirmed yet)...

Definetly try to reflash, and look at this posting if reflash does not work

http://www.internettablettalk.com/fo...ead.php?t=4016

I did not add any new feeds nor new apps yesterday. Last thing I did last night was surf. I may have had the email app open, only reason I mention this is that I've been having intermittent problems launching the email app. I have a POP3 account and an IMAP account configured, total about 300 emails/1.5MB.
So from an end user point of view, does one expect occasional failures that require major intervention to recover operability? I'm thinking about reliability when away from a PC (vacations, etc).
I'll try reflashing tonight, but there are no suspect apps/feeds that I can eliminate to potentially avoid the problem again (other than wait for next release of OS2007)
regards, Clive

well, if you not sure what WSOD mean, here it is http://www.flickr.com/photos/2811306...7594394071948/
taken from my old broken 770

I don't know whether to call you (freeman) lucky or unlucky, but that WSOD is definitely much milder than the one my tablet suffered: completely white screen, few vertical lines only visible off-vertical on bootup, then after booting into the desktop, just a few lines.
Sorry for being offtopic. Nonetheless, I have to agree that it does not sound like an actual WSOD.

It was my understanding that a true WSOD does not show the Nokia logo-- is this correct or incorrect?

I can confirm I am definately *not* seeing similar behaviour to Freeman. That looks like bad video hardware on an otherwise operational device. To clarify, what I am experiencing is my N800 refuses to boot successfully, the 'NOKIA' logo being displayed perfectly for 32seconds on a white screen, followed by the display clearing and repeating. No progress bar at the bottom of the screen that you normally see when booting. Nor does the 'charging' symbol get displayed when connected to the charger.

So my confusion here if someone could confirm:-
1. 'White Screen Of Death (WSOD)' refers to a display defect, not necessarily anything to do with a 'white screen' (apps run normally, just looks bad). Unit requires return to a service centre for repair.
2. A White Screen displaying the NOKIA logo and nothing else happens *ever* and the unit appears DEAD is *not* 'WSOD', and failure mode has not been christened with a four letter acronym yet. Assumption is this is a boot process (ie software) failure and does not require unit replacement. Hopefully reflashing restores normal operation.

If 2. assumption above is correct, then I am left wondering why a working unit spontaneously died overnight and requires manual resuscitation.
thanks all, Clive

Texrat: that is correct and incorrect. Correct because, in the most severe (and most common, I believe) cases, unlike freeman's, the screen looks almost completely white. Incorrect because the failure is not always total, leading to displays like freeman's and because if you look close enough (and usually off-vertical), you can see that it IS displaying something, only that the display is "vertically averaged" (mathematician here, sorry); i.e., whatever is displayed on one horizontal line is displayed along the whole screen as a vertical line. There is some difference between what is displayed on one horizontal line and another, but these are minor.
These are my own observations after suffering a disastrous WSOD during flashing. 770 is currently in repair. I wish they could guarantee me that this will not happen again. The equivalent of EUR400 is three months' pay for us students over here (don't get me started), and posting it to the UK every time is not cheap either. Which is why I'd rather get a N800 than a repaired unit, seeing that some people got the WSOD twice... but I can't afford the upgrade unless I get my money back. Wish Nokia understood that... I had come to more or less depend on the 770

2. appears to be true. I connected the USB cable, held 'home' and prayed... two or three flashes of the 'NOKIA' start up screen occurred before the Wizard recognised it was connected, and then I proceeded to reflash the 51-6 image again (same version). 6 minutes download, 1 minute reflash, device turned off by itself. So I'm back running again!
Conveniently the N800 recognised my 28MB backup I made last yesterday (internal SD card), so I decided to accept the restore. Here's something interesting that occurred during the restore:
I got a 'Version Conflict' pop-up stating:-
"Device contains a more recent version of this file:
/home/user/.osso_rss_feed_reader/cache/favicons/puhblxn (and later stgtyat)
Replace the current version with the older backup file?
Most recent version: Wed Dec 20 2006 11:17:41 AM GMT
Backed-up version: Wed Dec 20 2006 04:17:40 AM GMT
Yes Yes to all No Cancel

[also some N800/Documents/<various user manuals> changed, I selected to keep the older ones]

Now I didn't change any RSS settings that I am aware of between the time I backed up and when it died. So to be safe, I picked 'Yes' and choose the version running at the time I made a backup yesterday (older version of all files).

Did something change somehow with the RSS [and documents], suspicious since there seem to be other reports of RSS issues?

regards, Clive