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| The Following User Says Thank You to txh For This Useful Post: | ||
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2010-11-04
, 22:55
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Posts: 543 |
Thanked: 151 times |
Joined on Feb 2010
@ Germany
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#2
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Originally Posted by txh
Install recaller and enable auto recording
I wish I recorded the call but I didn't. A while back (in June 2010) I was littering Nokia's facebook, twitter, and customer support email with messages asking for portrait mode firmware for the Nokia n900 and asking why they had created such a powerful device and then just abandoned it.
On Monday, November 1, at about 2pm Eastern time. I received a call from Nokia Customer Care (after 6 months) They stated that the call is in regard to my previous messages. They made the following points.
1. PR 1.3 has been released. (As if I didn't already know this)
2. They said that it doesn't support portrait mode yet (duhhhhhhh)
3. They said hopefully this will come in the next firmware update (so there is actually going to be another firmware update??)
I found this call very strange, it came from a Private Number and it was a funny accent and they claimed to be Nokia Customer Care. I wish I recorded the call.
I think that it may was a fake, Nokia calling their customers after months? That makes no sense.
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2010-11-04
, 22:58
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Posts: 1,210 |
Thanked: 597 times |
Joined on Apr 2010
@ hamburg,germany
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#3
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maybe that was goofy.
he sometimes calls me too
he sometimes calls me too
__________________
Nobody likes us but we dont care....
Nobody likes us but we dont care....
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2010-11-04
, 23:01
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Posts: 84 |
Thanked: 32 times |
Joined on Sep 2010
@ Ames IA, USA
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#4
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Originally Posted by Crogge
They did email me shortly after I sent in a customer support email. Then I got this call 6 months later.
Nokia calling their customers after months? That makes no sense.
__________________
Admin of
Admin of
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2010-11-04
, 23:29
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Posts: 1,455 |
Thanked: 3,309 times |
Joined on Dec 2009
@ Rochester, NY
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#5
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Nokia USA is a total joke. It's run by a group that has a call center in India, which has the worst response time ever. They can't do pre-orders, or undo lockouts from the web site, or really do anything at all but be annoying. It would totally not surprise me if they're just getting to your email 6 months later.
If you'd like to read my initial experience with them on purchasing the N900 and you'll see how bad it can be. I had another run-in when I was trying to get an N900 on one of the many rebate offers, only to be snagged by following their directions, which turned out to be wrong, and resulted in me missing the chance to get in on the deal.
If you'd like to read my initial experience with them on purchasing the N900 and you'll see how bad it can be. I had another run-in when I was trying to get an N900 on one of the many rebate offers, only to be snagged by following their directions, which turned out to be wrong, and resulted in me missing the chance to get in on the deal.
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2010-11-04
, 23:57
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Posts: 1,038 |
Thanked: 1,408 times |
Joined on Feb 2010
@ London
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#6
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if its like anything i experienced then i would say it is nokia (or someone working for nokia) doing some research or giving out information.
nokia works in mysterious ways.
nokia works in mysterious ways.
| The Following User Says Thank You to afaq For This Useful Post: | ||
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2010-11-05
, 00:00
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Posts: 5,335 |
Thanked: 8,187 times |
Joined on Mar 2007
@ Pennsylvania, USA
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#7
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Originally Posted by txh
There's been no official word either way. It's possible there will be, I suppose, but I'm not holding my breath.
(so there is actually going to be another firmware update??)
They said hopefully this will come in the next firmware update
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maemo.org profile
maemo.org profile
| The Following 2 Users Say Thank You to sjgadsby For This Useful Post: | ||
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2010-11-05
, 00:03
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Posts: 1,148 |
Thanked: 613 times |
Joined on Mar 2010
@ Toronto
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#8
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Very odd but its quite possible that the call was from Nokia , remember guys that new management lead by Elop said they gonna listen and they will change the way Nokia works , maybe its an early sign of upcoming changes? 
__________________
The quieter you become the more you are able to hear
"I'm a N900 user, can I haz Flash 10 plz?!11!?"
© Jaffa
Elopocalypse started on 11.02.2011
The quieter you become the more you are able to hear
"I'm a N900 user, can I haz Flash 10 plz?!11!?"
© JaffaElopocalypse started on 11.02.2011
| The Following User Says Thank You to HellFlyer For This Useful Post: | ||
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2010-11-05
, 00:11
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Posts: 126 |
Thanked: 56 times |
Joined on Apr 2010
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#9
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well my ageing nokia 5800 has received 10 updates in 2 yrs and expecting more too, m sure n900 has better prospects.
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2010-11-05
, 00:27
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Posts: 5,795 |
Thanked: 3,151 times |
Joined on Feb 2007
@ Agoura Hills Calif
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#10
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I don't think the call was a fake. I think it was a new hire.
__________________
All I want is 40 acres, a mule, and Xterm.
All I want is 40 acres, a mule, and Xterm.
On Monday, November 1, at about 2pm Eastern time. I received a call from Nokia Customer Care (after 6 months) They stated that the call is in regard to my previous messages. They made the following points.
1. PR 1.3 has been released. (As if I didn't already know this)
2. They said that it doesn't support portrait mode yet (duhhhhhhh)
3. They said hopefully this will come in the next firmware update (so there is actually going to be another firmware update??)
I found this call very strange, it came from a Private Number and it was a funny accent and they claimed to be Nokia Customer Care. I wish I recorded the call.
Admin of