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2012-01-25
, 10:14
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Posts: 1,789 |
Thanked: 1,699 times |
Joined on Mar 2010
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#2
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The Following User Says Thank You to Kangal For This Useful Post: | ||
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2012-01-25
, 10:21
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Posts: 5,028 |
Thanked: 8,613 times |
Joined on Mar 2011
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#3
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The Following 3 Users Say Thank You to Estel For This Useful Post: | ||
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2012-01-25
, 10:35
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Posts: 560 |
Thanked: 422 times |
Joined on Mar 2011
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#4
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The Following User Says Thank You to demolition For This Useful Post: | ||
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2012-01-25
, 10:42
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Posts: 53 |
Thanked: 20 times |
Joined on Jan 2010
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#5
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Did you send it to Anovo, Thetford?
Not the cheapest way but suggest you call them.
+44(0)1842 767 99
Good luck. Just so you know: some people were struggling to get a replacement as early as March 2011. However, others were sorted out well into the Autumn.
If discussion fails - Get the most expensive repplacement you can and do the 'ebay-swap'!
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2012-01-25
, 11:29
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Posts: 560 |
Thanked: 422 times |
Joined on Mar 2011
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#6
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I'd much rather they phone me than phoning them. I suppose I could call through Skype for cheap, but still. I'll refer back to this number if I don't get anywhere via email and if they don't call me.
Getting the most expensive replacement option and selling it, though a victory, somehow feels like a failure.
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2012-01-27
, 08:30
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Posts: 53 |
Thanked: 20 times |
Joined on Jan 2010
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#7
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2012-01-27
, 10:08
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Posts: 63 |
Thanked: 11 times |
Joined on Oct 2009
@ greece
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#8
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2012-01-27
, 10:10
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Posts: 53 |
Thanked: 20 times |
Joined on Jan 2010
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#9
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I was in the same place u r ..
When i got to the local care to reciece the non-new n900 i was largley dissapointed .. it had scratches all over and the sceen backplate was broken in the upper right corner .. i didnt accept it and asked for an n9 since bouth n8 & e7 are not equivolent devices to the n900 . After they refused i filed a law suite asking for a new n900 or AT LEAST AN N9 .
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2012-01-27
, 21:15
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Posts: 44 |
Thanked: 22 times |
Joined on Dec 2010
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#10
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I sent it back to the UK (I now live in Canada) and had an old friend send it onwards to Nokia for me. I specifically wrote in the package that I would not accept anything other than a full repair or a replacement N900: a different phone would absolutely not do.
Today I got this email:
Now, what do I need to say to convince them to do the repair or give me a new N900?
I don't want to let this go (I guess I could take the N8 or whatever and just throw it up on ebay unopened, but I'd really rather not). But I don't know exactly where I stand with regards to the warranty and the law so I don't know how to argue it.
Any tips?