Addison | # 1 | 2012-03-05, 22:54 | Report

Hey guys!

So yeah, my DSL (?) internet has been super chunky for the past couple of weeks.

Downloading a TV show used to take about one hour and fifteen minutes.

Now it's something like three and a half hours, if it even downloads at all.

I thought perhaps I got a nasty virus so I reformatted yesterday but I still continue to have this same problem.

The two monitors on this screen keep turning blue and then to grey, about once every 8 seconds or so.



I'm running Windows XP SP3 with nothing much on it right now. No Norton Anti-Virus, just Microsoft Security Essentials.

I have a 2Wire AT&T wireless router connected by an ethernet cable to my tower.

What are some of the tests I can do to problem solve why my internet is being such a pill with me?

Thanks ahead!

Grok | # 2 | 2012-03-13, 15:27 | Report

When I have download issues and have done the troubleshooting you have done already, I go to my ISP. Sounds like your problems originate there.

Addison | # 3 | 2012-03-28, 06:04 | Report

Thanks Grok.

I think you're probably right on this.

I followed the instructions that I found here:
http://forums.att.com/t5/DSL-Routers.../2883349#M1884

I have to continuously refresh pages for them to even load correctly.

And sometimes, when I'm downloading something, I'll have speeds like 50 bytes per second.

That's not very good for DSL internet.

sulu | # 4 | 2012-03-28, 06:54 | Report

Run a traceroute to one of the slow pages (according to your description any should be fine). Most likely you'll see then where the problem is.

Addison | # 5 | 2012-03-28, 07:07 | Report

I'm no good with computers to be honest.

Can you point me to a page on how to do this traceroute thingy?

Cheers!

sulu | # 6 | 2012-03-28, 07:14 | Report

On Linux it's simply:iirc on Windows it'sBut my memory is pretty faint.

Addison | # 7 | 2012-03-28, 08:09 | Report

So to not get banned from this site, I probably should avoid doing a trace route from a porn site...

Yes?

sulu | # 8 | 2012-03-28, 08:18 | Report

That depends on whether you post the output here.

Addison | # 9 | 2012-03-28, 08:28 | Report

Okay. I tried this.

But my cmd DOS thingy in Windows XP that I see for about 1 minute, it suddenly closes after doing it's junk.

How can I keep it open to post it's results?

mr_pingu | # 10 | 2012-03-28, 09:20 | Report

How about open just a DOS shell, then put command
I suspect you are just running from the "run" in menu-start

Use run to run "cmd" then you will get a DOS shell, from there run the commands